Third-Party Managed Account Types
Customers can configure Vault CRM so a DCR can be created for a third-party data provider and not be transmitted to Veeva Network. This ensures DCRs are not sent to Veeva Network from Vault CRM.
Who can use this feature?
- Browser, iPad Users
- Users do not require an additional license
- End Users
Configuring Third-Party Managed Account Types for

To configure this feature:
- Grant end users Read and Edit permission to the account__v, child_account__v, and address__v objects to create the necessary account__v object types.
- Ensure the appropriate values for the country_code__v picklist on the account__v object are made available to the necessary account__v object types.
- Ensure the THIRD_PARTY_MANAGED_ACCOUNT_TYPES Network Setting is populated with the corresponding Veeva Message.
- Populate the THIRD_PARTY_MANAGED_ACCOUNT_TYPES Veeva Message with a list of account__v object types and countries in the following format:
<Account Object Type>:<Country Inclusion List>;;<<Account Object Type>:<Country Inclusion List>
For example:
pharmacy__v:FR;;laboratory__v:ALL;;
This means when users create or edit pharmacy__v type accounts in France, a DCR is created, but is not sent to Veeva Network. When reps create or edit a laboratory__v type account type in all countries, a DCR is created, but is not sent to Veeva Network.
“ALL” is a reserved key word that needs to be specified if it should apply to all available countries.
Using Third-Party Managed Account Types as

When users create or edit an account with an object type and country listed in the THIRD_PARTY_MANAGED_ACCOUNT_TYPES Network Setting, a DCR is created but is not sent to the Veeva Network.
Customers need to use custom processing to route the DCRs to a third-party data provider.
For a child account, if either the parent or the child is included in THIRD_PARTY_MANAGED_ACCOUNT_TYPES, the user will create the child account without creating DCRs. For example:
- The HCO parent account data is managed by a third party. When users create a child account managed locally in Vault CRM that links to the HCO, a DCR is not created.
- The HCO parent account data is managed by a third party. When users create a child account managed by the Veeva Network that links to the HCO, a DCR is not created.
If an account__v object type is included in both the CRM_MANAGED_ACCOUNT_TYPES and THIRD_PARTY_MANAGED_ACCOUNT_TYPES for the same countries, third-party managed account types are always respected.
These two settings overwrite the user’s default DCR settings. For all object types/countries not included in the settings, the user’s default DCR setting is respected. The object type name, not the object type label, should be used in the settings.