Controlling Use of the Email Opt-In Action
By default, all Approved Email end users can capture opt-in consent. However, depending on the organization of the customer, admins can configure a group of users who are not able to send Approved Emails, but can capture and manage opt-in consent. This group of users are called consent users and they are solely responsible for the management of account opt-in consent, enabling end users of Approved Email to focus on the sending and composition of emails.
Who can use this feature?
- Browser, iPad, iPhone Users
- Users require an Approved Email license
- Consent Users, End Users
Configuring Email Opt In for
Consent Users
To configure the ability for a different group of users to capture opt-in consent, grant CRED access to the multichannel_consent__v object.
End Users
To configure the ability for a different group of users to capture opt-in consent, remove either Create or Edit access to the multichannel_consent__v object.
End users must retain Read access to the multichannel_consent__v object to use Approved Email.
