The following Approved Email tokens are supported in Approved Email Templates, Fragments, and Template Fragments:

• {{ObjectName.FieldName}}
• {{ObjectName.RelationshipName.FieldName}}

• {{Object1Name.FieldName;;Object2Name.FieldName}}

  The field to formatting must be listed last in the list of tokens.

• {{parentCallDatetime}}
• {{insertCallSample}}
• {{insertMedicalInquiry}}
• {{insertOrderLine}}
• {{customText[##mergeToken1##|##ObjectName.FieldName##]}}

To specify the format for a rendered date or time:

1. Add the (FORMAT) placeholder parameter to the appropriate token. For example, {{parentCallDatetime}} becomes {{parentCallDatetime(FORMAT)}}.

2. Replace the FORMAT placeholder with the appropriate format. Supported format elements include:

Element	Supported Field Types	Format	Description	Example Token	Example Output
Year	DateDate/Time	yyyy	Full year	{{parentCallDatetime(MMMM d, yyyy)}}	April 1, 2022
Month	DateDate/Time	M	Numeric month	{{parentCallDatetime(M d, yyyy)}}	4 1, 2022
		MM	Numeric month with padded 0 if the value is less than 10	{{parentCallDatetime(MM d, yyyy)}}	04 1, 2022
		MMM	Translated shortened month name	{{parentCallDatetime(MMM d, yyyy)}}	Apr 1, 2022
		MMMM	Translated month name	{{parentCallDatetime(MMMM d, yyyy)}}	April 1, 2022
Day	DateDate/Time	d	Numeric day	{{parentCallDatetime(MMMM d, yyyy)}}	April 1, 2022
		dd	Numeric day with padded 0 if the value is less than 10	{{parentCallDatetime(MMMM dd, yyyy)}}	April 01, 2022
Weekday	DateDate/Time	eee	Translated shortened day of the week	{{parentCallDatetime(eee, MM/dd)}}	Fri, 04/01
		eeee	Translated day of the week	{{parentCallDatetime(eeee, MM/dd)}}	Friday, 04/01
Hour	Date/TimeTime	h	Hour (12-hour time)	{{parentCallDatetime(eee, h:mm a)}}	Fri, 2:00 pm
		hh	Hour (12-hour time) with padded 0 if the value is less than 10	{{parentCallDatetime(eee, hh:mm a)}}	Fri, 02:00 pm
		H	Hour (24-hour time)	{{parentCallDatetime(eee, H:mm)}}	Fri, 14:00
		HH	Hour (24-hour time) with padded 0 if the value is less than 10	{{parentCallDatetime(eee, HH:mm)}}	Thur 08:00
Minute	Date/TimeTime	mm	Minute	{{parentCallDatetime(eee, h:mm a)}}	Fri, 2:00 pm
AM/PM	Date/TimeTime	a	Use with 12-hour time elements to designate AM vs PM	{{parentCallDatetime(eee, h:mm a)}}	Fri, 2:00 pm

Additionally, content creators can add spaces, non-breaking spaces (&nbsp), or any of the following single character symbols to separate format elements:

• Grave `
• Up caret ^
• Underscore _
• Dash -
• Colon :
• Question mark ?
• Period .
• Plus +
• Equals =
• At symbol @
• Asterisk *
• Forward-slash /
• Back-slash \
• Ampersand &
• Tilde ~
• Dollar sign $
• Comma ,
• Semi-colon ;

For example, {{parentCallDatetime(eeee, MMMM d yyyy @ h:mm a)}} renders as:
Friday, April 1 2022 @ 12:30 pm

Brackets [ ], Curly brackets {}, and the # character are not supported for separating format elements.