24R2.0 Maintenance Notes
The items listed below were added in the 24R2.0 release cycle and contain maintenance items from the 24R2.0, 24R2.2, and 24R2.3 releases as they become available. Maintenance items in the Vault CRM application are corrections to existing functionality.
242.3.61 (December 9, 2024)
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Users were unable to sync their devices. |
VCRM-53444 |
242.3.60 (November 20, 2024)
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When capturing consent, the Receipt Email field did not display on the consent summary screen. |
VCRM-47910 |
242.3.50 (November 14, 2024)
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
After capturing consent with receipts, the status of the sent_email__v record for the receipt was Sent instead of Delivered. |
VCRM-49436 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The initial sync failed due to errors from downloading attachments. |
VCRM-49419 |
242.3.40 (November 7, 2024)
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When there was entry criteria defined for submitting a call in the call object lifecycle, submitting a call for group calls and unique activity calls created duplicate call detail records. |
VCRM-48828 |
Engage HCP
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad iPhone |
HCPs were able to view brands from all countries when viewing a CRM user's profile in Engage. |
VCRM-48857 |
My Schedule
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Integrated Microsoft Outlook calendars did not display under the Microsoft Outlook heading on the calendar panel. |
VCRM-48597 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The runQuery JavaScript method did not return the correct data for content developed for Veeva CRM. |
VCRM-47349 |
242.3.31 (October 30, 2024)
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The Location field on a call report did not save after editing another field. |
VCRM-43778 |
242.3.30 (October 24, 2024)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When the Network Customer Master Mode Network Setting was set to 0, picklist values for account country did not display in the Parent Account Wizard. |
VCRM-46227 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
After syncing Approved Email data from PromoMats/MedComms, the content_group_content__v for content alignment were not created. |
VCRM-46979 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Events Management related records did not correctly sync for event team members. |
VCRM-46109 VCRM-39216 |
Sample Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When an inventory order line record with a blank order quantity was associated with an inventory order record, an error occurred when unlocking the inventory order record. |
VCRM-46774 |
242.3.20 (October 17, 2024)
MyInsights Studio
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Display elements placed inside non-root columns did not display in the Preview or the generated content. |
VCRM-46276 |
242.3.10 (October 10, 2024)
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The status of sent emails were not updated from Saved to Delivered. |
VCRM-40133 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When the user’s language was set to French, call reports did not display correctly. |
VCRM-39930 |
|
Browser |
When submitting a call with attendees that failed the entry criteria, the call records for attendees were created unexpectedly. When users submitted the call again,duplicate calls were created for attendees. |
VCRM-40240 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The Content Search Process of the CLM sync did not create documents for advanced text search. |
VCRM-40121 |
|
Browser |
An error occurred when syncing CLM content when custom presentations contained expired key messages. |
VCRM-40124 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When names of custom account fields started with a number, the Consent Capture page did not display correctly. |
VCRM-39819 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When an account name did not include credentials, a comma displayed after the name on the signature page. |
VCRM-39668 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Deleting an Event Material from a related list displayed the auto-number name instead of the descriptive name in the confirmation modal. |
VCRM-37140 |
MyInsights
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The getPicklistValueLabels JavaScript method did not translate the picklist values when the content target platform was set to Salesforce. |
VCRM-42822 |
MyInsights Studio
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The pipeline display element did not render correctly. |
VCRM-40307 |
242.2.32 (October 14, 2024)
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Online |
After a sync error occurred, further syncs did not complete. |
VCRM-43843 |
242.2.31 (September 27, 2024)
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred when syncing multichannel_activity__v and multichannel_activity_line__v records. |
VCRM-42446 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Sync did not complete when uploading transaction data. |
VCRM-42211 |
242.2.30 (September 26, 2024)
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users attempted to save or submit a call with a custom lookup or formula field after editing the call report, an error displayed. |
VCRM-41878 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred when retrying failed DCRs. |
VCRM-41114 |
|
Browser |
An error occurred when submitting a DCR with the same mobile ID as a DCR already online. |
VCRM-41324 |
|
Browser |
When the Sync Configuration Mode Veeva Setting was set to 1 and multiple VMOCs were active for the call2__v object, an error occurred during sync. |
VCRM-42640 |
242.2.20 (September 19, 2024)
My Schedule
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Users were unable to submit calls from My Schedule immediately after creating the call because of a delay in setting the call name. |
VCRM-40905 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Incremental sync did not download attachments. |
VCRM-40308 |
|
iPad |
A sync error occurred when a Yes/No field on a record was null. |
VCRM-40476 |
242.2.10 (September 12, 2024)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users created a new account using the New Account Wizard with the default Country Code, the Country Code reverted to a null value on the Preview Account Information screen. |
VCRM-33694 |
|
iPad |
When users searched for accounts using Global Account Search, the account preview for outside territory accounts displayed multi-select picklist value names instead of picklist value labels. |
VCRM-34842 |
|
Browser |
When users created an account in the Parent Account Wizard, some addresses were not copied from the parent account. |
VCRM-38228 |
Account Plans
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users created an affiliation in Stakeholder Navigator, both affiliated accounts had an influence value of "Has Influence" instead of one having a value of "Is Influenced". |
VCRM-34921 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users attempted to capture consent for marketing emails while offline, sent email records were not created. |
VCRM-35148 |
|
iPad |
Sent Emails were saved and sent by a later run of the Approved Email process instead of being sent immediately. |
VCRM-37433 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users attempted to create a unique activities group call, text directed users to use the Veeva CRM app instead of the Vault CRM app. |
VCRM-33268 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
CLM Call Objectives did not display correctly on call reports. |
VCRM-34703 |
|
iPad |
Users could not associate unassigned presentations with a child call when the call record type was restricted by the ALLOWED_CALL_RECORD_TYPES Veeva Setting. |
VCRM-34828 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When viewing the information for a Microsoft Teams meeting, the Meeting ID did not display and the meeting link displayed twice. |
VCRM-34894 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The name of em_event__v records could not be updated. |
VCRM-15790 |
|
Browser |
Expense Attribution records were created when the incurred_expense__v field on the Expense Header record was left blank. |
VCRM-35967 |
|
iPad |
An error occurred when attempting to manually create walk-in attendees. |
VCRM-37224 |
|
iPad |
Defined columns in the Attendee Selection modal were not respected. |
VCRM-37766 |
Network Integration
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When Data Change Request records were approved, the values for DCR field types mapped to null were populated with values instead of remaining null. |
VCRM-35498 |
|
Browser |
When single country users tried to edit the Country Code field on the HCP Account Detail page, the field displayed only an API name and the dropdown list loaded indefinitely. |
VCRM-36417 |
|
iPad |
When users created new accounts in the New Account Wizard, country field values with a network reference mapping validation status of unvalidated did not display. |
VCRM-37177 |
Sample Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The Transferred Date on Sample Transaction records was incorrectly changed to the previous day when being formatted to display according to the datetime format for user locales in GMT- timezones. |
VCRM-34196 |
|
Browser |
The st_state_province_field_control__v field did not display as required when a layout rule required the state__v field on Sample Order Transaction records. |
VCRM-34903 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPhone |
An sync error occurred when the Top Level VMOC for a Related to Top Level or the Parent VMOC for a Child and Parent Row VMOC was not active. |
VCRM-34467 |
|
iPad |
After adding attendees to an Engage meeting call and saving, the Remote Meeting ID lookup field was not populated. |
VCRM-34876 |
|
iPad |
When a Parent VMOC with the Include Related Objects check box selected did not include a where clause, no where clause was applied to VMOCs for the related objects. |
VCRM-38771 |
242.0.40 (September 6, 2024)
Home Page
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The names of homepage widgets were not translated. |
VCRM-37966 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred when syncing DCR Lines containing empty fields. |
VCRM-39198 |
242.0.30 (August 29, 2024)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Results did not display when searching for accounts on My Accounts tab with Advanced Search enabled. |
VCRM-37030 |
242.0.11 (August 12, 2024)
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The Content Search Process did not run during CLM sync. |
VCRM-35983 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser iPad |
After updating a permission set, incremental sync and database refresh did not reflect the newly assigned permissions. |
VCRM-35965 |
242.0.10 (August 8, 2024)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When the ACCOUNT_RECORD_TYPE_ICON_MAP Veeva Message was populated, custom icons for account record types did not display. |
VCRM-23875 |
|
iPad |
When creating New Account DCRs, DCR lines were not created for all fields for the address__v object. |
VCRM-26950 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Users were not able to save calls. |
VCRM-24018 |
|
Browser |
When creating a key medical insight from a call, the available attendee options did not include the account for the call. |
VCRM-30344 |
Call Sampling
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When there were two sample limit templates, the more restrictive limit was not applied to the first sample disbursement. |
VCRM-31773 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
An error occurred when displaying videos in Training presentations. |
VCRM-22100 |
|
iPad |
The Total Media Size in the Options tab displayed 0 KB, even though key messages were downloaded. |
VCRM-22103 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Capturing consent for a custom email channel created a multichannel_consent__v record with the approved_email__v object type. |
VCRM-31107 |
|
Browser |
The incorrect multichannel_route__v record was used for double opt-in. |
VCRM-31341 |
|
Browser |
When capturing double opt-in consent for the approved_email__v object type, a multichannel_consent__v record was not created. |
VCRM-32935 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users navigated to a saved Engage meeting call, the Start button did not display. |
VCRM-25847 |
|
iPad |
After switching a Microsoft Teams meeting to an Engage meeting or vice versa, the remote meeting type was stamped incorrectly for new attendees. |
VCRM-27513 VCRM-27516 |
|
iPad |
Users were unable to send Approved Emails for appointment booking. |
VCRM-34913 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When deleting an event material, the name did not display in the delete confirmation message. |
VCRM-31537 |
|
Browser |
When the Create record in pop-up dialog option was selected for event sessions, users were not able to create event session attendees from an event session. |
VCRM-31638 |
Medical Inquiries
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser iPad |
When capturing a signature for a medical inquiry, the API name of the account specialty displayed. |
VCRM-28897 |
|
Browser |
An error occurred when creating a medical inquiry from an account. |
VCRM-33282 |
|
iPad |
When creating a medical inquiry from an account, inactive picklist options displayed in the product dropdown list. |
VCRM-27603 |
Opportunity Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
After saving an opportunity record, a blank page displayed. |
VCRM-32740 |
Sync
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad iPhone |
After creating a record on iPad, then syncing to and deleting it on iPhone, the record was not deleted on iPad. |
VCRM-30644 |
|
Browser iPad |
An error occurred when syncing metadata. |
VCRM-33097 |
