24R2.0 Maintenance Notes

The items listed below were added in the 24R2.0 release cycle and contain maintenance items from the 24R2.0, 24R2.2, and 24R2.3 releases as they become available. Maintenance items in the Vault CRM application are corrections to existing functionality.

242.2.20 (September 19, 2024)

My Schedule

Platform

Issue Description

Issue Number

iPad

Users were unable to submit calls from My Schedule immediately after creating the call because of a delay in setting the call name.

VCRM-40905

Sync

Platform

Issue Description

Issue Number

iPad

Incremental sync did not download attachments.

VCRM-40308

iPad

A sync error occurred when a Yes/No field on a record was null.

VCRM-40476

242.2.10 (September 12, 2024)

Account Management

Platform

Issue Description

Issue Number

Browser

When users created a new account using the New Account Wizard with the default Country Code, the Country Code reverted to a null value on the Preview Account Information screen.

VCRM-33694

iPad

When users searched for accounts using Global Account Search, the account preview for outside territory accounts displayed multi-select picklist value names instead of picklist value labels.

VCRM-34842

Browser

When users created an account in the Parent Account Wizard, some addresses were not copied from the parent account.

VCRM-38228

Account Plans

Platform

Issue Description

Issue Number

Browser

When users created an affiliation in Stakeholder Navigator, both affiliated accounts had an influence value of "Has Influence" instead of one having a value of "Is Influenced".

VCRM-34921

Approved Email

Platform

Issue Description

Issue Number

iPad

When users attempted to capture consent for marketing emails while offline, sent email records were not created.

VCRM-35148

iPad

Sent Emails were saved and sent by a later run of the Approved Email process instead of being sent immediately.

VCRM-37433

Call Reporting

Platform

Issue Description

Issue Number

Browser

When users attempted to create a unique activities group call, text directed users to use the Veeva CRM app instead of the Vault CRM app.

VCRM-33268

CLM

Platform

Issue Description

Issue Number

iPad

CLM Call Objectives did not display correctly on call reports.

VCRM-34703

iPad

Users could not associate unassigned presentations with a child call when the call record type was restricted by the ALLOWED_CALL_RECORD_TYPES Veeva Setting.

VCRM-34828

Engage

Platform

Issue Description

Issue Number

iPad

When viewing the information for a Microsoft Teams meeting, the Meeting ID did not display and the meeting link displayed twice.

VCRM-34894

Events Management

Platform

Issue Description

Issue Number

Browser

The name of em_event__v records could not be updated.

VCRM-15790

Browser

Expense Attribution records were created when the incurred_expense__v field on the Expense Header record was left blank.

VCRM-35967

iPad

An error occurred when attempting to manually create walk-in attendees.

VCRM-37224

iPad

Defined columns in the Attendee Selection modal were not respected.

VCRM-37766

Network Integration

Platform

Issue Description

Issue Number

Browser

When Data Change Request records were approved, the values for DCR field types mapped to null were populated with values instead of remaining null.

VCRM-35498

Browser

When single country users tried to edit the Country Code field on the HCP Account Detail page, the field displayed only an API name and the dropdown list loaded indefinitely.

VCRM-36417

iPad

When users created new accounts in the New Account Wizard, country field values with a network reference mapping validation status of unvalidated did not display.

VCRM-37177

Sample Management

Platform

Issue Description

Issue Number

Browser

The Transferred Date on Sample Transaction records was incorrectly changed to the previous day when being formatted to display according to the datetime format for user locales in GMT- timezones.

VCRM-34196

Browser

The st_state_province_field_control__v field did not display as required when a layout rule required the state__v field on Sample Order Transaction records.

VCRM-34903

Sync

Platform

Issue Description

Issue Number

iPhone

An sync error occurred when the Top Level VMOC for a Related to Top Level or the Parent VMOC for a Child and Parent Row VMOC was not active.

VCRM-34467

iPad

After adding attendees to an Engage meeting call and saving, the Remote Meeting ID lookup field was not populated.

VCRM-34876

iPad

When a Parent VMOC with the Include Related Objects check box selected did not include a where clause, no where clause was applied to VMOCs for the related objects.

VCRM-38771

242.0.40 (September 6, 2024)

Home Page

Platform

Issue Description

Issue Number

Browser

The names of homepage widgets were not translated.

VCRM-37966

Sync

Platform

Issue Description

Issue Number

iPad

An error occurred when syncing DCR Lines containing empty fields.

VCRM-39198

242.0.30 (August 29, 2024)

Account Management

Platform

Issue Description

Issue Number

iPad

Results did not display when searching for accounts on My Accounts tab with Advanced Search enabled.

VCRM-37030

242.0.11 (August 12, 2024)

CLM

Platform

Issue Description

Issue Number

Browser

The Content Search Process did not run during CLM sync.

VCRM-35983

Sync

Platform

Issue Description

Issue Number

Browser

iPad

After updating a permission set, incremental sync and database refresh did not reflect the newly assigned permissions.

VCRM-35965

242.0.10 (August 8, 2024)

Account Management

Platform

Issue Description

Issue Number

iPad

When the ACCOUNT_RECORD_TYPE_ICON_MAP Veeva Message was populated, custom icons for account record types did not display.

VCRM-23875

iPad

When creating New Account DCRs, DCR lines were not created for all fields for the address__v object.

VCRM-26950

Call Reporting

Platform

Issue Description

Issue Number

iPad

Users were not able to save calls.

VCRM-24018

Browser

When creating a key medical insight from a call, the available attendee options did not include the account for the call.

VCRM-30344

Call Sampling

Platform

Issue Description

Issue Number

iPad

When there were two sample limit templates, the more restrictive limit was not applied to the first sample disbursement.

VCRM-31773

CLM

Platform

Issue Description

Issue Number

iPad

An error occurred when displaying videos in Training presentations.

VCRM-22100

iPad

The Total Media Size in the Options tab displayed 0 KB, even though key messages were downloaded.

VCRM-22103

Consent Capture

Platform

Issue Description

Issue Number

Browser

Capturing consent for a custom email channel created a multichannel_consent__v record with the approved_email__v object type.

VCRM-31107

Browser

The incorrect multichannel_route__v record was used for double opt-in.

VCRM-31341

Browser

When capturing double opt-in consent for the approved_email__v object type, a multichannel_consent__v record was not created.

VCRM-32935

Engage

Platform

Issue Description

Issue Number

Browser

When users navigated to a saved Engage meeting call, the Start button did not display.

VCRM-25847

iPad

After switching a Microsoft Teams meeting to an Engage meeting or vice versa, the remote meeting type was stamped incorrectly for new attendees.

VCRM-27513

VCRM-27516

iPad

Users were unable to send Approved Emails for appointment booking.

VCRM-34913

Events Management

Platform

Issue Description

Issue Number

Browser

When deleting an event material, the name did not display in the delete confirmation message.

VCRM-31537

Browser

When the Create record in pop-up dialog option was selected for event sessions, users were not able to create event session attendees from an event session.

VCRM-31638

Medical Inquiries

Platform

Issue Description

Issue Number

Browser

iPad

When capturing a signature for a medical inquiry, the API name of the account specialty displayed.

VCRM-28897

Browser

An error occurred when creating a medical inquiry from an account.

VCRM-33282

iPad

When creating a medical inquiry from an account, inactive picklist options displayed in the product dropdown list.

VCRM-27603

Opportunity Management

Platform

Issue Description

Issue Number

Browser

After saving an opportunity record, a blank page displayed.

VCRM-32740

Sync

Platform

Issue Description

Issue Number

iPad

iPhone

After creating a record on iPad, then syncing to and deleting it on iPhone, the record was not deleted on iPad.

VCRM-30644

Browser

iPad

An error occurred when syncing metadata.

VCRM-33097