25R3.0 Maintenance Notes
The items listed below were added in the 25R3.0 release cycle and contain maintenance items from the 25R3.0, 25R3.2, and 25R3.3 releases as they become available.
Maintenance items in the Vault CRM application are corrections to existing functionality.
253.0.10 | Family Build TBD (November 20, 2025)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users with only Remove From Territory Data Change Requests (DCRs) enabled attempted to create an account via the New Account Wizard, they incorrectly created a Remove From Territory DCR. |
VCRM-93498 |
Align
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user attempted to create an Account Hierarchy Rule, specific fields on the Child Account object were not available for use as criteria in the Account Hierarchy section. |
VCRM-108400 |
|
Browser |
Pushing to Vault CRM incorrectly deleted user_territory__v records. |
VCRM-109532 |
|
Browser |
The Last Modified By field was inaccurate when automated events failed. |
VCRM-93484 |
|
Browser |
When users tried to search in the territory tree view under the Territory Management tab, the search function failed. |
VCRM-113760 |
|
Browser |
When a user ran a preview for an account assignment rule, the process failed to generate any new assignments, incorrectly showing zero results. |
VCRM-111256 |
Approved Email
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When users in timezones ahead of UTC attempted to set the Scheduled Send Datetime for a Campaign Activity to the day immediately following the Publish Date, an incorrect validation error displayed if the scheduled time was early in their local morning. |
VCRM-110196 |
Approved Notes
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a monitoring rule was configured with a specific User Country, violations for monitored text fields were not reported accurately. |
VCRM-48331 |
Authentication
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Windows (Beta) |
Users were unable to register their devices for MDM and could not authenticate. |
VCRM-112505 |
Call Reporting
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users working offline added a Medical Discussion to a call report, products with the No Details check box selected were still available for selection in the Medical Discussion’s Product field. |
VCRM-113752 |
|
Browser |
Users were unable to record unique activity group calls from account plans or account tactics. |
VCRM-42287 |
CLM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
Users were unable to use the up and down keys or presentation clicker devices to navigate slides in Presenter View and Preview Mode. |
VCRM-111477 |
|
CRM Desktop (Windows) |
When filtering by a date range, the Japanese translations for the Start and End fields were incorrectly translated. |
VCRM-114677 |
|
iPad |
The language selector button in the Message Templates share modal displayed incorrectly. |
VCRM-87491 |
Concur Integration
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When both the Other Attendees Type and the Payment Type fields were empty for the Concur integration, the Concur Integration Admin page did not display. |
VCRM-114625 |
Consent Capture
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When sending consent capture receipts with Approved Email, the {{insertSignature}} token did not resolve in email receipts. |
VCRM-110106 |
Engage
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When viewing a Microsoft Teams meeting calendar event in Microsoft Outlook, the Click here to join meeting link did not use the correct Vault Message. |
VCRM-106036 |
|
CRM Desktop (Windows) |
When hosting a virtual event, the Record to the Cloud button did not display even though the Cloud Recording setting was enabled. |
VCRM-57579 |
|
iPad |
When there were no message templates with the Conversation Starter or Restart Conversation categories, no message templates displayed when starting or restarting a WhatsApp conversation. |
VCRM-118357 |
|
iPad |
When sending a web link for a CLM presentation, the thumbnail and presentation name did not display in the Send Presentation modal. |
VCRM-110057 |
Events Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The QR Code sign-in page failed to reflect changes made to attendee type labels. |
VCRM-76378 |
|
iPad |
An error occurred when saving an event due to a formula field attempting to perform an unsupported function. |
VCRM-107308 |
|
Browser |
When a user executed an event, an automated process that was supposed to delete non-accepted Event Speaker records failed. |
VCRM-109758 |
|
Browser |
em_event_history__v records took a long time to create. |
VCRM-113196 |
|
Browser |
The name__v field on the em_event__v object was not configurable as a system-managed field. |
VCRM-104611 |
|
iPad |
Buttons in the action menu did not display in the correct order. |
VCRM-116357 |
|
iPad |
A date display mismatch occurred in Japanese due to a missing character. |
VCRM-116389 |
|
Browser |
On Event Management related objects, layout section headers were incorrectly visible even when that user had no field-level security access to any of the fields within that section. |
VCRM-93541 |
|
Browser |
When a user with system or administrative permissions attempted to delete an event or event-related record, the deletion failed. |
VCRM-103721 |
|
Browser |
An error occurred when attempting to access certain events when the user was an associated event team member with a null role__v field. |
VCRM-98539 |
|
Browser |
When a user performed a bulk edit from the attendee related list, the attendee_name__v field was incorrectly available for editing. |
VCRM-112931 |
|
Browser |
When a user created an event, the initial em_event_history__v record generated for that creation action incorrectly showed System as the user in the Created By, Owner, and Last Modified By fields. |
VCRM-86011 |
|
Browser |
When a user attempted to create a new event, an error occurred when selecting a product to associate with the event. |
VCRM-105210 |
|
Browser |
When a user searched for an event speaker or attendee, the size of the search results grid did not adjust correctly. |
VCRM-114953 |
|
iPad |
When a user accessed the Parent Event lookup field on the Event object, the field's Criteria VQL failed to apply correctly. |
VCRM-116449 |
|
Browser |
When a user's locale was set to Japanese, date and time fields displayed in an incorrect format. |
VCRM-118662 |
|
Browser |
When a user navigated to an event and clicked on the Attendees tab, a 500 INTERNAL_SERVER_ERROR displayed in the browser's developer console. |
VCRM-108660 |
General
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
CRM Desktop (Windows) |
An error occurred when loading records containing required reference fields in the Data Grid Loader. |
VCRM-110563 VCRM-110784 |
|
CRM Desktop (Windows) |
An error occurred when pasting invalid data in the Data Grid Loader. |
VCRM-109651 |
Medical Interaction
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Existing documented_interest__v VMOCs were deactivated and the account lookup field was cleared. Additionally, the medical_insight__v VMOC was deactivated, and the Include Attachments setting was disabled for both the medical_insight__v and medical_inquiry__v VMOCs. |
VCRM-112765 |
My Schedule
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user viewed the My Team section of My Schedule, users who were inactive, as well as users who had inactive territory records, were displayed. These inactive users were also displayed in the Recent Calendars section. |
VCRM-111334 |
|
Browser |
When a user viewed the My Schedule tab, the event name for specific EM event calls was not visible and displayed as a blank space. |
VCRM-118361 |
Service Center
|
Platform |
Issue Description |
Issue Number |
|
Browser |
When users viewed monthly counts for Outbound Activity or Case Timeline events, total event counts were incorrect for events near the beginning or end of the month in cases where calculations did not correctly account for the user's local timezone. |
VCRM-111311 |
X-Pages
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When a user initiated an action to get their current position, the application prompted for location services access. The system did not wait for the user's selection and immediately processed a response while the prompt was still visible. This resulted in the user receiving an error message, regardless of whether they allowed or denied the location access. |
VCRM-109058 |
|
iPad |
When a user attempted to use the updateRecord function on an X-Page, an error occurred when updating a Multiselect Picklist field. An error message displayed indicating the value exceeded the maximum length defined by the field constraints. |
VCRM-114735 |
X-Pages Studio
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
When a user updated the version of a single Custom Display Element, all Custom Display Elements on that page became unavailable. The unavailable elements displayed an error and the edit button did not display. |
VCRM-108183 |
|
Browser |
When a user accessed a page using a test user whose password was no longer valid, the expected authentication error message did not display. Instead, the page displayed a continuous spinner or a generic error message, kept loading, or incorrectly saved without valid test data. |
VCRM-109207 |
|
Browser |
An error occurred when a user attempted to add a test user for a specific connection in X-Pages. |
VCRM-110062 |
|
Browser |
When a user attempted to import a deployable template file,the file was not recognized as deployable and an error occurred. |
VCRM-114457 |
