26R2 Known Issues
262.0.10 | Family Build TBD (August 6, 2026)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The My Accounts console intermittently displayed an incorrect account icon and layout in the detail panel, when switching to the table view. |
VCRM-176015 |
CRM AI
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
Connection errors may display when starting a Voice Mode conversation for Conversational AI (Early Adopter). |
VCRM-174343 |
|
iPad |
The AI icon displays on the Media AI tab, and does not display on some views where it is expected to display (Hot Lists, Medical Interactions). |
VCRM-174274, VCRM-172970 |
|
iPad |
When using Conversational AI (Early Adopter), Voice Mode may remain active when a user switches to a new or previous conversation. |
VCRM-174316 |
|
iPad |
An intermittent flash displays when switching between Conversational AI (Early Adopter) views. |
VCRM-174270 |
|
iPad |
Unsent text in the Conversational AI (Early Adopter) input box remains visible when a different user logs in to the same device. |
VCRM-171883 |
|
iPad |
In Voice Mode for Conversational AI (Early Adopter), the “thinking” animation continues to display until a text result displays, instead of ending with the Voice Mode response. |
VCRM-173833 |
|
iPad |
When re-opening a Conversational AI (Early Adopter) Voice Mode conversation, the chat window defaulted to Text Mode rather than Voice Mode. |
VCRM-175878 |
Surveys
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
When users change the order’s object type after deliveries are already added and saved, existing order lines do not display in the Deliveries tab when executing the Manage Deliveries action. An error occurs when attempting to save the order after managing deliveries. |
VCRM-172461 |

