26R2 Known Issues

262.0.10 | Family Build TBD (August 6, 2026)

Account Management

Platform

Issue Description

Issue Number

Browser

The My Accounts console intermittently displayed an incorrect account icon and layout in the detail panel, when switching to the table view.

VCRM-176015

CRM AI

Platform

Issue Description

Issue Number

iPad

Connection errors may display when starting a Voice Mode conversation for Conversational AI (Early Adopter).

VCRM-174343

iPad

The AI icon displays on the Media AI tab, and does not display on some views where it is expected to display (Hot Lists, Medical Interactions).

VCRM-174274, VCRM-172970

iPad

When using Conversational AI (Early Adopter), Voice Mode may remain active when a user switches to a new or previous conversation.

VCRM-174316

iPad

An intermittent flash displays when switching between Conversational AI (Early Adopter) views.

VCRM-174270

iPad

Unsent text in the Conversational AI (Early Adopter) input box remains visible when a different user logs in to the same device.

VCRM-171883

iPad

In Voice Mode for Conversational AI (Early Adopter), the “thinking” animation continues to display until a text result displays, instead of ending with the Voice Mode response.

VCRM-173833

iPad

When re-opening a Conversational AI (Early Adopter) Voice Mode conversation, the chat window defaulted to Text Mode rather than Voice Mode.

VCRM-175878

Surveys

Platform

Issue Description

Issue Number

iPad

When users change the order’s object type after deliveries are already added and saved, existing order lines do not display in the Deliveries tab when executing the Manage Deliveries action. An error occurs when attempting to save the order after managing deliveries.

VCRM-172461