26R2 Known Issues
262.2.10 | Family Build 585 (September 10, 2026)
X-Pages
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
iPad |
The AI chat box briefly flashes on the screen when the prompt overlay is closed or during navigation to a screen without the overlay. |
VCRM-185057 |
262.0.10 | Family Build 563 (August 6, 2026)
Account Management
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
The My Accounts console intermittently displayed an incorrect account icon and layout in the detail panel, when switching to the table view. |
VCRM-176015 |
Account Plan
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
Fields configured as Read-only or Required on the Account Plan layout are not correctly enforced. |
VCRM-180117 |
|
Browser |
When users delete a record on the Account Plan screen, they incorrectly remain on the deleted record's page instead of being redirected to the list view. |
VCRM-180118 |
|
Browser |
Blank spaces added to the Account Plan layout are incorrectly ignored on the Browser platform. |
VCRM-180115 |
|
Browser |
The Add button does not display on related lists of the Account Plan for objects which do not have object types configured. |
VCRM-179051 |
|
Browser |
Creating new account plans redirects to a Page Not Found error if users are missing Edit FLS to the object_type__v field |
VCRM-179715 |
|
Browser |
Users are unable to change the object type of an Account Plan record from the more actions menu on an Account Plan page |
VCRM-184082 |
|
Browser |
Users are unable to change the object type of an Account Plan record from the list view actions menu. |
VCRM-184339 |
Patient CRM
|
Platform |
Issue Description |
Issue Number |
|---|---|---|
|
Browser |
If an administrator updates the All Active Cases column configuration while users have Vault CRM open, the user must close and relaunch Vault CRM (or open Vault CRM in a new browser tab) to see the updated columns in the All Active Cases view. |
VCRM-172577 |

