Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Accounts/ManagingAccountInfo/FormattingAccountNameByCountry.htm

## Formatting Account Name by Country

Admins can configure Vault CRM to automatically format account names as Last Name First Name for specific countries or locales. This ensures names for person accounts in Japan, Korea, Taiwan, and Hong Kong are displayed and stored according to local conventions, improving data consistency and user experience.

For example, a user creates a new account for Dr. Clinton Ackerman. Because the enable\_country\_state\_language\_cda\_\_v Veeva Setting is set to Yes and the value in the country\_cda\_\_v field on the account\_\_v object is included in the configured list for the Last Name First Name Veeva Setting, Vault CRM saves the account name as Ackerman Clinton.

**Who can use this feature?**

* End Users — Browser, iPad, iPhone
* [Formatting Account Name by Country](#Formatting)
* Users do not require an additional license

### Configuring Formatting Account Name by Country for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Accounts](../AcctConfig.htm) is complete.
2. Navigate to **Business Admin > Settings > Veeva Settings > Global Veeva Settings**.
3. Select **Edit**.
4. Select the countries that should use the Last Name First Name format from the picklist in the **Last Name First Countries** Veeva Setting. By default, this setting contains the following: Japan (jp\_\_v), South Korea (kr\_\_v), Taiwan (tw\_\_v), Hong Kong (hk\_\_v).
5. Select **Save**.
6. Enable the [enable\_country\_state\_language\_cda\_\_v](../../General/AppendixACustomSettings.htm) Veeva Setting to use the country\_cda\_\_v field when determining the country. (This step is optional.)

Configuring this feature may impact queries against the name\_\_v field on the account\_\_v object since the queries require a local sorting value.

### Formatting Account Name by Country as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

The name\_\_v field on the account\_\_v object automatically displays using the proper format based on the country for the account. Vault CRM checks either the country\_cda\_\_v field or country\_code\_\_v field (depending on the enable\_country\_state\_language\_cda\_\_v Veeva Setting) when a user creates or modifies a person account.

* If the value in the country\_cda\_\_v field or country\_code\_\_v field on the account\_\_v record is included in the Last Name First Countries Veeva Setting, Vault CRM saves the name\_\_v field on the account\_\_v object as Last Name First Name
* If the value in the country\_cda\_\_v field or country\_code\_\_v field on the account\_\_v record is not included in the setting, or if the setting is blank, Vault CRM saves the name\_\_v field on the account\_\_v object in the standard First Name Last Name format

![](../../../Resources/Images/Accounts/Managing/LastNameFirstFormat.png)

Users can reformat existing accounts by editing the first\_name\_cda\_\_v, last\_name\_cda\_\_v, name\_\_v, or country\_\_v field on the account\_\_v object. Vault CRM updates the formatting when the user saves the change.

### Related Links

[Using the Account Details Screen](../UsingAccounts/UsingAcctDetails.htm)