Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Accounts/MyAccounts/SchedulingCall.htm

## Scheduling a Call in My Accounts

The Schedule a Call action can be added to the My Accounts screen. This allows users to create Call records for a selected account or for multiple accounts. The Schedule a Call action displays on the My Accounts screen when a user has visibility to the My Schedule tab and the tab is displayed. If a user does not have access to the My Schedule tab or the tab is only accessible by selecting the All Tabs plus sign (+), the Schedule a Call action is hidden.

**Who can use this feature?**

* End Users — Browser, iPad, Windows
* [Using Call Scheduling in My Accounts](#Using)
* Users do not require an additional license

### Configuring Call Scheduling in My Accounts for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
End Users](#)

To configure this feature, ensure [Configuring Accounts](../AcctConfig.htm) is complete.

### Using Call Scheduling in My Accounts as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
End Users](#)

To schedule a call from My Accounts:

1. Select one or more accounts.

   Users can select up to 200 accounts with the exception of the Edge Chromium browser which has a limit of 190 accounts.
2. Select **Schedule a Call** from the All Actions menu.

   Scheduling a call for a single account on the Browser platform opens a Call Report for the account instead of navigating to My Schedule.
3. Select a **Start Date**. The Call Scheduler schedules calls beginning on this date.
4. Select the number of **Calls per Day**.
5. Select the **Schedule** button. The My Schedule tab displays the scheduled calls.

   ![](../../../Resources/Images/Accounts/MyAccounts/my-accounts-vault-sched-call.png)

### Related Topics

[My Accounts](MyAccountsOverview.htm)

[Scheduling Calls in Scheduler View](../../CallPlanning/Scheduling/SchedulingCalls/Scheduler.htm)