Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Accounts/UsingAccounts/ViewingtheTimeline.htm

## Viewing the Account Timeline

The Account Timeline displays a high-level overview of account-related transactions, enabling users to view account activity when planning calls. The timeline option displays on the navigation bar on mobile devices and on the account header on the Vault platform.

An MSL may have quarterly visits with an HCP who is a key opinion leader. The MSL can view the timeline to see all the activity that has occurred since the last time she met with the HCP, so she is ready to discuss his recent publications and provide relevant product information during their meeting.

**Who can use this feature?**

* Business Admin Users — Browser
* [Using Timeline View](#UsingBus)
* End Users — Browser, iPad, Windows
* [Using Timeline View](#UsingEnd)
* Users do not require an additional license

### Configuring Timeline View for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
All Users](#)

To configure this feature, ensure [Configuring Accounts](../AcctConfig.htm) is complete.

### Using Timeline View as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
Business Admin Users](#)

The following topics provide you with information to help you understand Timeline View.

* [Setting the Timeline as the Default View for an Account](../../Timeline/Using/DefaultAccountView.htm)
* [Displaying Custom Multichannel Activities on the Account Timeline](../../Timeline/Managing/ConfiguringMCfortheAccountTimeline.htm)

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
End Users](#)

The following topics provide you with information to help you understand Timeline View.

* [Account Timeline Filtering](../../Timeline/Managing/TimelineFiltering.htm)

### Related Topics

[My Accounts Overview](../MyAccounts/MyAccountsOverview.htm)