Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/CallPlanning/Managing/AppleCalendars.htm

## Viewing Apple Calendars in My Schedule

To avoid scheduling conflicts, users can view entries from their Apple calendars in My Schedule. When Apple calendars are enabled, users can choose to display entries from any calendars in their iPad calendar application.

**Who can use this feature?**

* End Users — iPad
* [Enabling Calendar Access](#Enabling)
* [Using Apple Calendars in My Schedule](#Using)
* Users do not require an additional license

### Configuring Apple Calendars in My Schedule for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature for end users:

1. Ensure [Configuring Call Planning](../CPConfig.htm) is complete.
2. Navigate to the **Global Veeva Settings** record.
3. Select the **enable\_external\_calendars\_\_v** Veeva Setting checkbox (label: ENABLE\_APPLE\_CALENDARS).

### Enabling Calendar Access as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

When Apple calendars are first enabled for a user, they are prompted to allow Vault CRM to access their iPad calendars. Users must select OK to enable Apple calendars in My Schedule.

If users select Don’t Allow, they can still enable calendar access later from the Settings app:

1. Open the **Settings** app on the iPad.
2. Select the **Privacy** tab in the left-hand navigation pane.
3. Select **Calendars**.
4. Toggle the **Vault CRM** button on.

### Using Apple Calendars in My Schedule as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To display Apple calendar events in My Schedule:

1. Select the **Options** icon.
   ![](../../../Resources/Images/SchedulingPlanning/CallPlanning/Advanced Functionality/Display by Classic Cycle Plan/CalendarUVC-After.PNG)
2. Select the **Apple Calendar** row.
3. Select an Apple calendar to display in My Schedule.
   ![](../../../Resources/Images/SchedulingPlanning/CallPlanning/Advanced Functionality/Display by Classic Cycle Plan/AppleCalendar2.PNG)
4. Select **Options** to return to the main menu.
5. Select **Apply** to add the calendar to My Schedule.

Apple calendar entries display with a colored outline to differentiate them from calls and activities created in My Schedule.

![](../../../Resources/Images/SchedulingPlanning/CallPlanning/Advanced Functionality/Display by Classic Cycle Plan/AppleCalendar3.PNG)

To view entry details, select the entry. To open the entry in the Apple calendar, select the View button from the popover displaying entry details.

![](../../../Resources/Images/SchedulingPlanning/CallPlanning/Advanced Functionality/Display by Classic Cycle Plan/AppleCalendar4.PNG)

### Related Topics

[Managing Calls and Activities in My Schedule](ManagingLanding.htm)

[Using Time Off Territory in My Schedule](../Scheduling/CreateTOT.htm)