Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Call_Objectives/BusinessEvents.htm

## Creating Call Objectives for Business Events

Business Events and Business Event Targets enable organizations to identify and manage a variety of events for specific accounts. To direct users to complete certain activities for an account within a predefined time period, create Call Objectives for the Business Event Target.

Business Events include object types for two Japanese-specific use cases:

* Early Postmarketing Phase Vigilance (EPPV) - Use the eppv\_\_v object type to create Call Objectives for mandated user visits to HCPs when new products come to market and are prescribed to patients
* Package Inserts (PI) - Use the pi\_\_v object type to create Call Objectives for mandated user visits to doctors once package insert information is released or updated

Custom object types can be added to support additional use cases.

**Who can use this feature?**

* End Users — Browser, iPad
* [Using Call Objectives for Business Events](#Using)
* Users do not require an additional license

### Configuring Call Objectives for Business Events for

[![Closed](../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Call Objectives](COConfig.htm) is complete.
2. Navigate to **Admin > Users & Groups > Permission Sets**.
3. Select the appropriate permission set.
4. Grant the following permissions:

   | Object | Object Permission | Object Types | Fields | Field Permissions |
   | --- | --- | --- | --- | --- |
   | business\_event\_\_v | R | * eppv\_\_v * pi\_\_v | All Fields | Read |
   | business\_event\_target\_\_v | R | * eppv\_\_v * pi\_\_v | All Fields | Read |
   | call\_objective\_\_v | R | * eppv\_\_v * pi\_\_v | All Fields | Read |
5. Navigate to **Admin > Configuration > Objects > call\_objective\_\_v**.
6. Select the **Layouts** tab.
7. Add all lookup and date fields from the business\_event\_\_v and business\_event\_target\_\_v objects to the appropriate **call\_objective\_\_v** layouts.
8. Navigate to **Admin > Configuration > Tabs**.
9. Create a tab for the **business\_event\_\_v** object, if the tab does not already exist, and ensure it is visible for the appropriate profiles.

### Using Call Objectives for Business Events as

[![Closed](../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

Business Event Call Objectives display in the Call Objectives section of the call report, along with any other Call Objectives for the account. When a Call Objective is created for a Business Event target in the same territory as a user, the Call Objective owner is set to the user. If the HCO and the Business Event product owner (user assigned to the product in My Setup) are in different territories, the Call Objective owner is set to the account owner.

![](../../Resources/Images/Activities/CallObjectives/Copy of EPPVandPI2.PNG)

### Related Topics

[Using Call Objectives](UsingCallObjectives.htm)

[Setting Prerequisite Call Objectives](PrerequisiteCallObjectives.htm)