Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Call_Reporting_2/Executing/PopulateHeader/DateOverwrite.htm

## Maintaining Separate Call and Signature Datetimes

Maintaining a separate call and signature datetime enables users to meet specific reporting requirements, collect detailed information for future call planning, and accurately record calls with a long duration. When a user accepts a signature, the original call date or datetime is overwritten with the signature datetime by default. However, the call report can be configured to maintain the original call date or datetime, as well as a separate signature datetime.

**Who can use this feature?**

* End Users — iPad, iPhone, Windows (Browser coming soon)
* [Using Separate Call and Signature Datetimes](#Using)
* Users do not require an additional license

### Configuring Maintaining Separate Call and Signature Datetimes for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Call Reporting](../../ConfiguringCR.htm) is complete.
2. Navigate to **Business Admin > Objects > Veeva Settings > Global Veeva Settings**.
3. Populate the **disable\_call\_datetime\_overwrite\_\_v** Veeva Setting with 0.

### Using Separate Call and Signature Datetimes as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

Datetimes for calls and signatures are captured separately. For example, a call has a datetime of 9:00 AM. If the account on the call signs at 9:23 AM, the signature datetime is automatically recorded as 9:23 AM, but this does not override the original call datetime.

### Related Topics

[Selecting a Call Datetime](SelectingCallDateTime.htm)

[Capturing the Call Date Only](DateOnly.htm)