Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Call_Reporting_2/Executing/PopulateHeader/RequireAddress.htm

## Requiring Users to Select a Call Address

To ensure regulatory compliance, the Address field on the call report can default to None, requiring users to select an address instead of the preferred or primary address displaying by default. This helps ensure users select the correct address for the call. The Address field is still required for users to save or submit the call.

**Who can use this feature?**

* End Users — Browser, iPad, iPhone, Windows
* [Using Required Call Address Selection](#Using)
* Users do not require an additional license

### Configuring Requiring Users to Select a Call Address for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Call Reporting](../../ConfiguringCR.htm) is complete.
2. Enable the **default\_call\_address\_none\_\_v** Veeva Setting.
3. Ensure users have edit field permission to the **address\_\_v** field on the call2\_\_v object.

### Using Required Call Address Selection as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

On the call report, the Address field defaults to None. Users must select an address to save or submit the call. When this functionality is enabled, primary addresses or default addresses set through My Preferred Address are bypassed.

![](../../../../Resources/Images/Activities/CallReporting/Default/AddressDefaultNone.PNG)

This functionality affects all new calls created from the following entry points:

* Account
* Call
* Call Objective
* My Schedule
* CLM
* CLM with Save for Later
* Medical Inquiry

### Related Topics

[Selecting a Call Address](CallAddress.htm)