Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Call_Reporting_2/Submitting/GPSCheckIn.htm

## Capturing GPS Coordinates on the Call Report

Capturing GPS location coordinates at key points in the call—for example, check in, signature capture, and call report submission—helps maintain compliance with regulations and ensure the call was completed as described on the call report. The Check In action enables users to capture GPS coordinates on the call report for the location where check in was performed. GPS coordinates are then stamped on the call report when the call is saved or submitted. In addition, GPS coordinates can be automatically stamped on the call report when a signature is captured or CLM is shown.

**Who can use this feature?**

* End Users — iPad, iPhone
* [Using GPS Coordinates on the Call Report](#Using)
* Users do not require an additional license

### Configuring GPS Coordinates on the Call Report for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Call Reporting](../ConfiguringCR.htm) is complete.
2. Navigate to **Admin > Users & Groups > Permission Sets**.
3. Select the appropriate permission set.
4. Select the **Objects** tab.
5. Ensure users have Edit field permission to the **latitude\_\_v** and **longitude\_\_v** fields on the address\_\_v object.
6. Grant Edit field permission to the following fields on the **call2\_\_v** object:

* check\_in\_latitude\_\_v
* check\_in\_location\_services\_status\_\_v
* check\_in\_longitude\_\_v
* check\_in\_status\_\_v
* check\_in\_timestamp\_\_v

7. Grant View permission to the **check\_in\_\_v** field control on the call2\_\_v object.
8. Navigate to **Admin > Configuration > Objects > call2\_\_v > Layouts**.
9. Add the **check\_in\_\_v** field control to the appropriate call2\_\_v layouts in the same section as the address\_\_v field, below the address. This adds the Check-In action to the page.

   For [Unique Activity group calls](../Executing/Activities/UniqueActivities.htm), the check\_in\_\_v field control must be placed in the parent call section of the call2\_\_v layout.
10. Navigate to **Business Admin > Objects > veeva\_settings\_\_v**.
11. Select the checkbox for the **enable\_location\_services\_\_v** Veeva Setting.

If GPS fields are placed on a layout, mark the fields read-only.

#### Optional GPS Coordinate Capture

If the following configuration is completed, location information is also captured when submitting the call report, capturing a signature, and showing CLM content, regardless of whether the user selected the Check In action on the call report.

##### Configuring GPS Coordinate Capture on Submit

To capture location information when users submit calls, grant Edit field permission to the following fields on the **call2\_\_v** object:

* submit\_location\_latitude\_\_v
* submit\_location\_longitude\_\_v
* submit\_location\_services\_status\_\_v
* submit\_timestamp\_\_v

##### Configuring GPS Coordinate Capture on Signature Capture

To capture location information when users capture signatures, grant Edit field permission to the following fields on the **call2\_\_v** object:

* location\_services\_status\_\_v
* signature\_location\_latitude\_\_v
* signature\_location\_longitude\_\_v
* signature\_timestamp\_\_v

##### Configuring GPS Coordinate Capture from CLM

To capture location information from CLM, grant Edit field permission to the following fields on the **call2\_\_v** object:

* clm\_location\_latitude\_\_v
* clm\_location\_longitude\_\_v
* clm\_location\_services\_status\_\_v

When this functionality is enabled, GPS information is stamped to CLM-specific location fields when users select the Done action in CLM content.

### Using GPS Coordinates on the Call Report as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

Users select the Check In action from the call report to capture their current GPS coordinates.

![](../../../Resources/Images/Activities/CallReporting/Advanced/GPS/GPSCheck1.png)

To indicate the user is successfully checked in, the Check In action changes to Checked In.

![](../../../Resources/Images/Activities/CallReporting/Advanced/GPS/GPSChecked.PNG)

On [Unique Activity group calls](../Executing/Activities/UniqueActivities.htm) with multiple attendees and check-ins, location information is captured for each attendee call report. The same information is captured for the parent call/account as for individual child calls.

If there is no connection or location services are not enabled, an error message displays.

![](../../../Resources/Images/Activities/CallReporting/Advanced/GPS/GPSRetry.PNG)

#### Considerations

* Location Services must be enabled and a connection or signal is required. It is best practice to train users to keep location services enabled on their device, as this cannot be controlled through profiles.
* If an account’s address is edited after the latitude\_\_v and longitude\_\_v fields are populated on the address\_\_v record via GPS stamping, the latitude\_\_v and longitude\_\_v fields are cleared by the system. If an account address needs to be updated and GPS stamping is enabled, a business admin user must update the latitude\_\_v and longitude\_\_v fields for the new address.
* Timestamp fields for Capturing GPS Coordinates on the Call Report capture device uptime instead of clock time. Uptime is a more reliable measure of time for compliance purposes.

### Related Topics

[Stamping the Signature Location on the Call Report](../../CallSampling/SignatureCapture/StampGPS.htm)

[Displaying Account Maps](../../Accounts/UsingAccounts/AcctMaps.htm)