Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/CyclePlans/MCCP/Executing/SingleChannelPriority.htm

## Indicating MCCP Goals by Priority in a Single Call Channel

When end users are contractually obligated to detail a product a certain number of times at different priority levels, MCCP admin users can set separate goals and detail priorities for the same product within a single call channel. This functionality enables end users to easily visualize and track progress against priority-specific goals.

For example, when users co-promote a product, they may be required to first detail the product as a Priority 1 product five times, then detail it as a Priority 2 product exactly three times. These goals display separately within the same channel, so users can track progress against each goal.

**Who can use this feature?**

* End Users — iPad, Windows
* [Using MCCP Goals by Priority in a Single Call Channel](#Using)
* Users do not require an additional license

### Configuring MCCP Goals by Priority in a Single Call Channel for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Multichannel Cycle Plans](../ConfigMCCP.htm) is complete.
2. Navigate to **Business Admin > Objects > mc\_cycle\_plan\_product\_\_v**.

   This functionality applies only to call-based channels. The channel\_object\_\_v field on the parent mc\_cycle\_channel\_\_v record must be set to call2\_\_v.
3. Create multiple **mc\_cycle\_plan\_product\_\_v** records for the same product under a single mc\_cycle\_plan\_channel\_\_v record. The mc\_cycle\_plan\_product\_\_v records may be created for the same mc\_cycle\_product\_\_v record or different mc\_cycle\_product\_\_v records, under the same product.

   For example, to assign different weights for various detailing priority levels on the same product, create separate mc\_cycle\_product\_\_v records for each weight and detailing priority combination, then associate the mc\_cycle\_plan\_product\_\_v records with the differing mc\_cycle\_product\_\_v records.
4. Populate at least the following fields on the appropriate **mc\_cycle\_plan\_product\_\_v** records:

   * cycle\_plan\_channel\_\_v
   * cycle\_product\_\_v
   * detail\_priority\_\_v - Enter the detail priority position. 1 indicates first priority, and higher numbers indicate lower priority.
   * detail\_group\_\_v – This field is optional and enables MCCP admin users to further specify how the goal is applied. For more on MCCP detail group goals, see [Using Detail Group Goals in MCCP](DetailGroups.htm).
   * product\_activity\_goal\_\_v - Number of time users should detail the product at the detail priority

#### Example Values

Below are examples of MCCP product records for a single target using only the product:

| Channel | Detail Group | Product | Detail Priority | Goal |
| --- | --- | --- | --- | --- |
| Face-to-Face | Blank | Cholecap | 1 | 5 |
| Face-to-Face | Blank | Cholecap | 2 | 3 |
| Face-to-Face | Blank | Cholecap | 3 | 1 |

Below are examples of MCCP product records for a single target using detail group and product:

| Channel | Detail Group | Product | Detail Priority | Goal |
| --- | --- | --- | --- | --- |
| Face-to-Face | Cardiology | Cholecap | 1 | 5 |
| Face-to-Face | Cardiology | Cholecap | 2 | 3 |
| Face-to-Face | Cardiology | Cholecap | 3 | 1 |

### Using MCCP Goals by Priority in a Single Call Channel as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

When users view their MCCP goals from the Targets tab in My Plan or from the call report, each product-priority combination in the channel displays separately. This granular view helps users quickly understand whether they are under reached, on schedule, or over reached for each product-priority combination and plan accordingly.

![](../../../../Resources/Images/MCCP/Execute/SingleChannelPriority/ProductPriority2.PNG)

Scroll to display additional product-priority combinations, for example, Cholecap (Priority 2).

![](../../../../Resources/Images/MCCP/Execute/SingleChannelPriority/ProductPriority3.PNG)

On the call report, each product-priority combination displays as a separate row in the Detailing Priority section. Based on this information, users can plan their calls according to the goal for each product priority.

![](../../../../Resources/Images/MCCP/Execute/SingleChannelPriority/ProductPriority1.PNG)

### Related Topics

[Creating Multichannel Cycle Plans](../Creating/CreateMCCP.htm)

[Detailing Priority for MCCP Targets](DetailPriority.htm)

[Scheduling Calls for MCCP Targets](ScheduleCalls.htm)