Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Events/Attendees/OpenDataAttendeeRec.htm

## Reconciling Walk-in Attendees via OpenData

Veeva OpenData provides a reliable and comprehensive global database of health care professionals (HCPs). When reconciling walk-in attendees in Events Management, users can search OpenData through their integrated Network instance to efficiently reconcile and match attendees with existing HCP records. This streamlines the matching process by leveraging a broader dataset than what is available in Vault CRM.

**Who can use this feature?**

* End Users - Browser, iPad
* [Reconciling Walk-in Attendees to OpenData Records](#Reconcil)
* Users require an Events Management License

### Configuring Reconciling Walk-in Attendees via OpenData for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure the following features are configured:

   * [Configuring Events Management](../Configuration/Config.htm)
   * [Reconciling Walk-in Attendees to Existing Accounts](Walk_inAttendees.htm)
   * [Network Mapping Overview](../../Integration/Network_Integration/Network_Mapping/Network_Mapping_Overview.htm)
   * [Network Account Search](../../Integration/Network_Integration/Account_Search.htm)
2. Grant the following permissions:

   | Object | Object Permission | Object Types | Field | Field Permission |
   | --- | --- | --- | --- | --- |
   | em\_attendee\_\_v | CRE | All applicable object types | network\_id\_\_v | Edit |

### Reconciling Walk-in Attendees to OpenData Records as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

When end users search for matches for their walk-in attendees, results from OpenData via Network display in the modal alongside results from Vault CRM. This enables the user to select the Confirm Match button on the appropriate account. Results are filtered to show only OpenData records where the record's country matches the country of the logged-in user.

When matching a walk-in attendee to an OpenData record from Network, the walk\_in\_status\_\_v picklist on the attendee record updates to reconciled\_to\_customer\_master\_\_v and the attendee’s network\_id\_\_v field stamps with the Network record’s Network VID. This indicates that the attendee was reconciled to a Network record and provides the appropriate information to find the account in Network.

When a record from Network is matched to a walk-in attendee, the em\_attendee\_\_v record is updated, however, the associated account in Network is not imported into Vault CRM.

### Related Topics

[Reconciling Walk-in Attendees to Existing Accounts](Walk_inAttendees.htm)

[Network Account Search](../../Integration/Network_Integration/Account_Search.htm)

[Network Mapping Overview](../../Integration/Network_Integration/Network_Mapping/Network_Mapping_Overview.htm)