Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Getting_Started/MobileDeviceSetup/Sync/SyncWidget.htm

## Using the Sync Widget

This widget provides information to users about sync, including the following:

* Whether sync is actively underway
* The number of pending uploads
* Sync error notifications
* The last successful sync time

The Sync Widget has a number of different states, each of which indicates the status of the sync.

| Status | Description | Display |
| --- | --- | --- |
| Sync is up to date | Green circle with check |  |
| Sync is active | Orange circle with spinning arrows  Displays progress of records being uploaded or downloaded |  |
| Pending data needs to be synced | Orange circle with arrow OR  Red circle with arrow (indicates how far past the days configured in the sync\_warn\_interval\_\_v Veeva Setting)  Displays message for pending uploads |  |
| Sync errors | Red circle with exclamation point  Can select the exclamation point to access the list of sync errors and take action. See [Handling Sync Errors](HandlingSyncErrors.htm) for more information.  Other actions include updating the password if it expired |  |

The date and time displayed indicates the last time an [incremental sync](UsingIncrementalSync.htm) was successful.

Users can also manually initiate syncing from the widget by selecting the Sync button.

### Related Topics

[Using Incremental Sync](UsingIncrementalSync.htm)

[Handling Sync Errors](HandlingSyncErrors.htm)

[Using VMobile Object Configurations](VMOCs.htm)