Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Getting_Started/MobileDeviceSetup/Sync/TrackSyncActivity.htm

## Tracking Sync Activity

Sync metrics can be viewed using the sync\_tracking\_\_v object. Reports can be created from this object and provided to management. Whenever a user syncs, a new sync\_tracking\_\_v record is created that includes the following information about the sync:

Sync tracking does not track [autosync](UsingAutosync.htm) behavior.

| Field | Description |
| --- | --- |
| download\_processed\_\_v | If the data/metadata download completed without errors |
| number\_of\_retries\_\_v | Number of times the sync was retried |
| number\_of\_upload\_errors\_\_v | Number of records that were unable to be uploaded |
| number\_of\_uploads\_\_v | Number of uploaded records |
| number\_of\_vtrans\_\_v | Number of VTrans. See [Sending Sync Files to Veeva](HandlingSyncErrors.htm#Sending) for more information about VTrans. |
| refresh\_mode\_\_v | If non-blocking sync is enabled for the user or not |
| successful\_sync\_\_v | If the sync was a success or failure |
| sync\_canceled\_\_v | If the sync was canceled by the user |
| sync\_completed\_datetime\_\_v | The date and time at which the sync finished. May be empty if a non-blocking sync was manually restarted. |
| sync\_duration\_\_v | The amount of time, in seconds, for the sync to complete. Includes the time when the app is in the background and sync is paused. |
| sync\_start\_datetime\_\_v | The date and time at which the sync started |
| sync\_type\_\_v | The type of sync:   * Incremental\_Sync\_\_v - A sync that only downloads changes from the last sync, including [incremental sync](UsingIncrementalSync.htm) and [non-blocking sync](NonBlockingSync.htm) * User\_Full\_Sync\_\_v - A sync that fully refresh all changes, including initial syncs and [database refreshes](DatabaseRefresh.htm) |
| upload\_processed\_\_v | If the data upload completed without errors |
| version\_\_v | The version of the mobile app |

### Related Topics

[Using Autosync](UsingAutosync.htm)

[Using Incremental Sync](UsingIncrementalSync.htm)

[Using Non-Blocking Sync](NonBlockingSync.htm)