Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Integration/Network_Integration/Configuration/DataChangeRequestSettings.htm

## Network and Data Change Request Settings Overview

Vault CRM has settings specific to Network MDM, and settings for the management of Data Change Requests. Network Settings allow admins to integrate Vault CRM functionality with data provided by Veeva Network MDM. Data Change Request settings allow admins to configure how user-requested changes to Vault CRM data are processed.

Admins can use these settings in conjunction to configure whether Data Change Requests are sent to Veeva Network MDM.

Network-specific settings are located in their own Network Settings group.

To navigate to Network Settings:

1. Select **Business Admin**.
2. Search for and select **Network Settings**.

Settings related to creating Data Change Requests (DCRs) are found in the Veeva Settings group available to all Vault CRM customers.

### Configuring Network and Data Change Request Settings for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)All Users](#)

#### High-Level Configuration for DCRs and Network

To enable a user to create DCRs, set the **DATA\_CHANGE\_REQUEST\_MODE** Veeva Setting to 1. If this setting is 0, users cannot create DCRs regardless of other object permissions.

Customers not using Veeva Network MDM to manage customer master data can enable this setting to begin capturing DCRs within Veeva. In addition to this setting, administrators need to configure object permissions for users who create DCRs and which fields generate DCRs when edited.

To indicate a user is a Network Customer Master user, set the **NETWORK\_CUSTOMER\_MASTER\_MODE** Network Setting to 1. If this setting is 0, DCRs for editing or creating account data are not sent to Network MDM. If set to 1, all DCRs (except for Third-Party Managed Account Types) are sent to Network MDM.

The value in this setting is stamped on each DCR created by a user to ensure proper routing. The data is stored in the network\_customer\_master\_mode\_\_v field on the data\_change\_request\_\_v object.

Additionally, the country of the user who created the DCR is stamped in the country\_mapping\_\_v field on the data\_change\_request\_\_v object. This is used to determine which mapping should be used when processing a DCR, which assists in handling multi-country implementations. It is required that the Admin set the country\_\_v field on the User object. The country\_code\_\_v field on the user is populated with the corresponding 2-digit ISO 3166-1 alpha 2 code, which is what will be stamped in the country\_mapping\_\_v field.

#### Settings Combination Matrix for DCR and Network Modes

| Scenario | DATA\_CHANGE\_REQUEST\_MODE  (DCR Mode) | NETWORK\_CUSTOMER\_MASTER\_MODE (Network Mode) |
| --- | --- | --- |
| Standard Vault CRM use case | 0 | 0 |
| Network Account Search (NAS) available, user does not create DCRs | 0 | 1 |
| Veeva DCRs without Network use case | 1 | 0 |
| Network Customer Master use case | 1 | 1 |
| [Multi-Stage DCR](../Data_Change_Requests/CreatingUnverifiedRecords.htm) use case | 2 | 1 |
| [Decoupled Unverified Records](../../../Accounts/ManagingAccountInfo/DecoupledUnverifiedRecords.htm) | 2 | 0 |
| [Decoupled Unverified Records](../../../Accounts/ManagingAccountInfo/DecoupledUnverifiedRecords.htm) (Offline Mode) | 3 | 0 |

### Related Topics

[Network Account Search](../Account_Search.htm)

[Accounts Overview](../../../Accounts/AcctOverview.htm)

[Configuring Data Change Requests](DCR_Configuration.htm)