Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Integration/Network_Integration/Data_Change_Requests/LongNotesInDCR.htm

## Long Notes in Data Change Requests

Admins can enable a long notes text area for data change requests. When end users submit a data change request, the Notes section, which is used to provide additional information about the requested change, allows up to 1,000 characters.

When a user visits an HCP and wants to submit a DCR request to update the Account, Address, or Child Account information, they can enter lengthy URL weblinks, multiple phone numbers, or feedback in the Notes section. The long notes provide data stewards the information needed to verify the requested change.

**Who can use this feature?**

* End Users — Browser, iPad
* [Using Long Notes in Data Change Requests](#Using)
* Users require a Veeva Network MDM license

### Configuring Long Notes in Data Change Requests for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Integration Users](#)

This feature requires Network MDM Release 24R3.1.

To configure this feature, grant Integration users Edit access to the **long\_notes\_\_v** field for DCRs with Network to use the Long Notes text area.

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring Accounts](../../../Accounts/AcctConfig.htm) is complete.
2. Ensure [Configuring Data Change Requests](../Configuration/DCR_Configuration.htm) is complete.
3. Navigate to **Admin > Users & Groups > Permission Sets**.
4. Select the permission set for the appropriate user profile.
5. Navigate to **Objects**.
6. Grant the following permissions:

   | Object | Object Permission | Object Type | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | data\_change\_request\_\_v | CRE | n/a | long\_notes\_\_v | Edit |
7. Remove Edit access to the **notes\_\_v** field.

   The user must have edit access to either the Notes field or the Long notes field, depending on which feature admins want to enable.
8. Add **long\_notes\_\_v** to the Data Change Request layout.

All DCR configurations are supported for this feature.

| DCR Configuration | Data Change Request Mode  (Veeva Common Setting) | Network Customer Master Mode  (Network Setting) |
| --- | --- | --- |
| Decoupled DCRs (without Network) | 1 | 0 |
| DCRs with Network | 1 | 1 |
| Decoupled unverified DCRs (without Network) (mini sync) | 2 | 0 |
| Unverified DCRs with Network  (mini sync) | 2 | 1 |

### Using Long Notes in Data Change Requests as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

When a user enters a new DCR record or edits a DCR record, the long\_notes\_\_v text area allows the user to enter up to 1,000 characters.

#### Entry Points

The long notes text area is available from the following entry points:

* Accounts - New Account Wizard, Edit Accounts, Global Account Search, Events Management Attendee Reconciliation

  The Account Preview During Creation Veeva Setting and Network Setting are supported, so Browser users can see the DCR Note section on the preview page.
* Addresses - New or Edit actions from an Address Related List on the Account Details page
* Child Accounts - New or Edit actions from a Members of / Members Related List on the Account Details page
* Approved Email

![](../../../../Resources/Images/Integration/Network/DataChangeRequest/LongNoteNewDCR.png)

### Related Topics

[Data Change Requests Overview](Data_Change_Requests_Overview.htm)

[Decoupled Data Change Requests](../../../Accounts/ManagingAccountInfo/Decoupled_Data_Change_Requests.htm)

[New Account Wizard](../../../Accounts/AcctWizards/New_Account_Wizard.htm)
