Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/ApprovedEmail/CreatingContent/DisplayProducts.htm

## Customizing Products or Content Types on the Unsubscribe Page

Content creators can modify the unsubscribe link to let recipients unsubscribe or update their preferences by product or content type. They can also customize how these options appear on the Unsubscribe page to help recipients easily select what they want to unsubscribe from.

**Who can use this feature?**

* Content Creation Users — Browser
* [Customizing the Unsubscribe Page for Products](#Customizing)
* [Adding the Unsubscribe Token to Approved Email Content](#Adding)
* Users require an Approved Email license

### Configuring Displaying Products or Content Types on the Unsubscribe Page for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Integration Users](#)

To configure the display of the Unsubscribe page:

1. Grant integration users the following permissions:

   | Object | Object Permission | Object Types | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | unsubscribe\_\_v | R | approved\_email\_unsubscribe\_\_v | * created\_by\_\_v * created\_date\_\_v * modified\_by\_\_v * modified\_date\_\_v * unsubscribe\_cancel\_html\_file\_\_v * unsubscribe\_confirm\_html\_file\_\_v * unsubscribe\_html\_file\_\_v * unsubscribe\_identifier\_\_v * unsubscribe\_modify\_confirm\_html\_file\_\_v | Read |
   | unsubscribe\_products\_\_v | R | approved\_email\_unsubscribe\_\_v | * created\_by\_\_v * created\_date\_\_v * detail\_group\_\_v * detail\_group\_display\_\_v * display\_order\_\_v * modified\_by\_\_v * modified\_date\_\_v * product\_\_v * product\_display\_\_v * unsubscribe\_\_v | Read |
2. To customize the Unsubscribe page based on content types rather than product, assign the following additional permissions:

   | Object | Object Permission | Object Types | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | unsubscribe\_\_v | n/a | n/a | * consent\_level\_\_v | Read |
   | unsubscribe\_products\_\_v | R | approved\_email\_content\_type\_unsubscri\_\_v | * content\_type\_\_v * content\_type\_display\_name\_\_v | Read |

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Creators](#)

To configure the display of the Unsubscribe page:

1. Grant content creators the following permissions:

   | Object | Object Permission | Object Types | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | unsubscribe\_\_v | CRED | approved\_email\_unsubscribe\_\_v | * created\_by\_\_v * created\_date\_\_v * modified\_by\_\_v * modified\_date\_\_v * unsubscribe\_cancel\_html\_file\_\_v * unsubscribe\_confirm\_html\_file\_\_v * unsubscribe\_html\_file\_\_v * unsubscribe\_identifier\_\_v * unsubscribe\_modify\_confirm\_html\_file\_\_v | Edit |
   | unsubscribe\_products\_\_v | CRED | approved\_email\_unsubscribe\_\_v | * created\_by\_\_v * created\_date\_\_v * detail\_group\_\_v * detail\_group\_display\_\_v * display\_order\_\_v * modified\_by\_\_v * modified\_date\_\_v * product\_\_v * product\_display\_\_v * unsubscribe\_\_v | Edit |
2. To customize the Unsubscribe page based on content types rather than product, assign the following additional permissions:

   | Object | Object Permission | Object Types | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | unsubscribe\_\_v | n/a | n/a | * consent\_level\_\_v | Edit |
   | unsubscribe\_products\_\_v | CRED | approved\_email\_content\_type\_unsubscri\_\_v | * content\_type\_\_v * content\_type\_display\_name\_\_v | Edit |

### Customizing the Unsubscribe Page for Products as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Creators](#)

To customize the Unsubscribe page for Products:

1. Navigate to **Business Admin > Objects > Unsubscribe**.
2. Select **Create** to add a new Unsubscribe record with the following values:
   * object\_type\_\_v - approved\_email\_unsubscribe\_\_v
   * unsubscribe\_identifier\_\_v - a unique identifier
3. Create one or more **unsubscribe\_product\_\_v** records under the **Unsubscribe** record using the details below:
   * object\_type\_\_v - approved\_email\_unsubscribe\_\_v
   * product\_\_v - Reference a Product record
   * product\_display\_\_v - Provide a Product Display Name, which is the name recipients will see. (Optional)
   * display\_order\_\_v - Define the order for how products display on the page
4. If using Detail Groups, add a **Detail Group** and **Detail Group Display Name** to further organize product options for recipients.
5. Select **Save**.

To customize the Unsubscribe page for Content Types:

1. Navigate to **Business Admin > Objects > Unsubscribe**.
2. Create a new **Unsubscribe** record with the following values:
   * object\_type\_\_v - approved\_email\_unsubscribe\_\_v
   * consent\_level\_\_v - content\_type\_\_v
   * unsubscribe\_identifier\_\_v - a unique identifier
3. Create one or more **unsubscribe\_product\_\_v** records under the **Unsubscribe** record with the following values:
   * object\_type\_\_v - approved\_email\_content\_type\_unsubscri\_\_v
   * content\_type\_\_v - reference a Content Type record
   * content\_type\_display\_name\_\_v - Provide a Content Type Display Name, which is the name recipients will see. (Optional)
   * display\_order\_\_v - Define the order for how content types display on the page
4. Select **Save**.

The unsubscribe\_product\_\_v records created display in the {{productModList}} token location in the Unsubscribe HTML. See [Adding and Customizing Unsubscribe Links](ConfigurableUnsubscribe.htm) for more information.

If no unsubscribe\_products\_\_v records are created, all products or content types linked to approved documents will appear by default on the Unsubscribe page.

### Adding the Unsubscribe Token to Approved Email Content as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Creators](#)

Once the Unsubscribe record and products/content types are defined, add the unsubscribe token to the appropriate Email Template, Email Fragment or Template Fragment's HTML.

The unsubscribe token must match the **Unsubscribe Identifier** specified in the corresponding **Unsubscribe** record. For example, if the Unsubscribe Identifier is **101**, the token should be defined as {{unsubscribe\_product\_link[,101]}}.

### Related Topics

[Matching Products for Approved Email Content](../ManagingContent/MatchingProducts.htm)

[Approved Email Configuration Tokens](ConfigTokens.htm)
