Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/ApprovedEmailDocModel/ReportAE/ReportsDashboards.htm ## Approved Email Reports and Dashboards Approved Email provides end users and content admins with a group of reports and dashboards readily available to track Approved Emails. End users can view dashboards to observe trends on how their sent emails are used by their accounts and help them when planning future Approved Emails. Content admins can also use the Approved Email reports as building blocks for custom Approved Email dashboards, simplifying the process of creating a new report while also maintaining customization. **Who can use this feature?** * Browser Users * Users require an Approved Email license * Content Admin Users, End Users ### Configuring Approved Email Reports and Dashboards [![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#) To configure this feature, ensure [Configuring Approved Email as Document Model](../ConfiguringAE/AEConfig.htm) is complete. [![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#) To configure this feature, ensure [Configuring Approved Email as Document Model](../ConfiguringAE/AEConfig.htm) is complete. ### Using Approved Email Reports and Dashboards [![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#) #### Approved Email Reports Approved Email Reports are used as components of dashboards. They are used by both default Approved Email dashboards, and Content Admins can use them in custom-made dashboards. | Report | Description | | --- | --- | | Bounced Email by Account | Displays a list of all the emails that have bounced. Also included is a list of email addresses and account details associated with bounced emails. | | Document Views By Product | Lists all Approved Documents in Vault CRM and displays the number of times the document was viewed, grouped by product. | | Document Views By Product and ET | Lists all Approved Documents in Vault CRM and displays the number of times the document was viewed, grouped by product and further grouped by template. | | Email by Template | Displays the various metrics on email activities of sent emails, grouped by product and further grouped by template. | | Send vs. Open Rate by Product | Compares the send rate vs. open rate for sent emails by each product. | | Open/Click Rate by Product | Compares the open rate vs. click rate for sent emails by each product. | | Sent Email by Account | Displays the number of emails sent to each account, grouped by email address. | | Sent Email by Month | Displays the number of emails sent each month, grouped by both month and specific day. | | Sent Email by Sender by Product and ET | Displays the number of emails sent by each user, excluding admins. Emails are grouped by users, then further grouped by product, then further grouped by template. | | Spam Reports by Product and ET | Displays all emails marked as spam by recipients, grouped by product and further grouped by template. | | Unsubscribes by Template | Displays all emails that were unsubscribed from, grouped by product and further grouped by template. | | Vault Domain Views by Product | Lists the number of times a document was viewed, grouped by product and further grouped by Vault ID. | #### Approved Email Dashboards Dashboards graphically display one or more reports on one page. | Dashboard | Description | | --- | --- | | Dashboard for Products | Graphically represents the different activities associated with sent emails. Consists of the following Approved Email Reports: * Email by Template (labeled as Sent Emails by Product) * Document Views by Product * Open/Click Rate by Product (labeled as Open Click Rate by Product) | | Sent Email by Month | Graphically representing the number of emails sent by all the users in any given calendar month using the Sent Email by Month Approved Email Report. | [![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#) #### Approved Email Reports Approved Email Reports are displayed on the default dashboards and any custom dashboards created by Content Admins. | Report | Description | | --- | --- | | Bounced Email by Account | Displays a list of all the emails that have bounced. Also included is a list of email addresses and account details associated with bounced emails. | | Document Views By Product | Lists all Approved Documents in Vault CRM and displays the number of times the document was viewed, grouped by product. | | Document Views By Product and ET | Lists all Approved Documents in Vault CRM and displays the number of times the document was viewed, grouped by product and further grouped by template. | | Email by Template | Displays the various metrics on email activities of sent emails, grouped by product and further grouped by template. | | Send vs. Open Rate by Product | Compares the send rate vs. open rate for sent emails by each product. | | Open/Click Rate by Product | Compares the open rate vs. click rate for sent emails by each product. | | Sent Email by Account | Displays the number of emails sent to each account, grouped by email address. | | Sent Email by Month | Displays the number of emails sent each month, grouped by both month and specific day. | | Sent Email by Sender by Product and ET | Displays the number of emails sent by each user, excluding admins. Emails are grouped by users, then further grouped by product, then further grouped by template. | | Spam Reports by Product and ET | Displays all emails marked as spam by recipients, grouped by product and further grouped by template. | | Unsubscribes by Template | Displays all emails that were unsubscribed from, grouped by product and further grouped by template. | | Vault Domain Views by Product | Lists the number of times a document was viewed, grouped by product and further grouped by Vault ID. | #### Approved Email Dashboards Dashboards graphically display one or more reports on one page. | Dashboard | Description | | --- | --- | | Dashboard for Products | Graphically represents the different activities associated with sent emails. Consists of the following Approved Email Reports: * Email by Template (labeled as Sent Emails by Product) * Document Views by Product * Open/Click Rate by Product (labeled as Open Click Rate by Product) | | Sent Email by Month | Graphically representing the number of emails sent by all the users in any given calendar month using the Sent Email by Month Approved Email Report. | ### Related Topics [Approved Email Overview](../Overview.htm) [Introduction to Approved Email Flightpath](https://vaultcrmflightpath.veeva.com/doc/Content/ApprovedEmail/Introduction_path_1/Intro.htm)