Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/CLM/CreatingContent/CreateHTML/IntegrateThirdParty.htm

## Integrating Vault CRM and Third Party Applications

* Object Model

Vault CRM can be integrated with third party applications, allowing users navigate directly to a third-party application or to load data from external sources in a presentation.

**Who can use this feature?**

* Content Creator Users - Browser
* [Integrate external data with CLM](#Integrating)
* End Users - iPad
* [Launch third-party applications from CLM](#Launching)
* Users do not require an additional license

### Launching Third-Party Applications from CLM as

[![Closed](../../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

The CLM media player supports custom URLs to other applications. Any application with a properly registered URL can be launched directly from CRM. Selecting the control containing the link launches the respective external application. The following links are standard iPad applications that can be used in HTML5 content:

* mailto:// - Launches the Mail application
* maps:// - Launches the Maps application
* http:// and https:// - Launches the Safari browser

### Integrating External Data with CLM as

[![Closed](../../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Creator Users](#)

Content creators can use the [request](https://developer.veevacrm.com/doc/Content/CRM_topics/Vault/clm-vault.htm#requestconfigcallback) function in CLM content to directly access external applications. This allows users to load data from Vault CRM and external sources in a single presentation without navigating away from the Vault CRM. See the [CLM JavaScript library](https://developer.veevacrm.com/doc/Content/CRM_topics/Vault/clm-vault.htm) for more information.

### Related Topics

[Integrating Approved Email with CLM](../IntegrateAE.htm)

[Creating Dynamic Content](DynamicContent.htm)

[Launching Vault CRM from Third-Party Applications](../../../../Getting_Started/MobileDeviceSetup/iOS/LaunchCRMfromExt.htm)