Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/CLM/ManagingContent/ManageinCRM/UploadMediaFile.htm

## Uploading Media Files for Key Messages

* Object Model

Content admin users can upload media files for key messages directly into Vault CRM. This allows content admin users to manage content manually or download media files for troubleshooting.

**Who can use this feature?**

* Content Admin Users - Browser
* [Upload media files](#Uploading)
* Users do not require an additional license

### Configuring Media File Uploads for Key Messages for

[![Closed](../../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#)

To configure this feature:

1. Ensure [Configuring CLM as Object Model](../../ConfiguringCLM/CLMBasicConfig.htm) is complete.
2. Navigate to **Admin > Users & Groups > Permission Sets**.
3. Select the permission set for the appropriate user profile.
4. Navigate to **Objects > Key Message**.
5. Grant the following permissions:

   | Object | Object Permission | Object Types | Fields | Field Permission |
   | --- | --- | --- | --- | --- |
   | key\_message\_\_v | CRE | n/a | * clm\_id\_\_v * description\_\_v * media\_file\_crc\_\_v * media\_file\_name\_\_v * media\_file\_size\_\_v | Edit |
6. Navigate to **Admin > Configuration > Objects > Key Messages > Layouts**.
7. Edit the appropriate layout.
8. Select **Insert Section**.

   ![](../../../../../Resources/Images/Multichannel/CLM/ManageInCRM/InsertMediaSection.png)
9. Select **Media**.
10. Select **Save**.

### Uploading Media Files as

[![Closed](../../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#)

To upload a media file directly:

1. Navigate to **Business Admin > Objects > Key Messages**.
2. Select the appropriate **key\_message\_\_v** record.

   ![](../../../../../Resources/Images/Multichannel/CLM/ManageInCRM/UploadMedia.png)
3. Select **Upload Zip File** in the Media section.
4. Select **Choose File**. The maximum file size is 50 MB.
5. Select the appropriate zip file.

When uploading an updated media file to a key message, the filename must match the name in the media\_file\_name\_\_v field.

6. Select **Upload**.

After the page refreshes, the following fields are populated on the key\_message\_\_v record:

* media\_file\_crc\_\_v
* media\_file\_name\_\_v
* media\_file\_size\_\_v

### Related Topics

[Viewing and Downloading Media Files for Key Messages](../ViewMediaFile.htm)

[Displaying Website Content in the Media Library](../../DisplayingPres/DisplayWeb.htm)

[Uploading CLM Content via FTPS](UploadContentFTPS.htm)