Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/CLM/NavigatingMedLib/Directories.htm

## Using Directories in the Media Library

* Object Model

Content admins can define directories and their hierarchy to help users organize and navigate the media library. Creating a directory hierarchy for CLM presentations allows users to quickly and easily find the presentation they want to detail to an account.

**Who can use this feature?**

* Content Admin Users - Browser
* [Create and manage directories](#CreateManage)
* End Users - CRM Desktop (Windows), iPad, iPhone, Windows
* [Apply directories to the media library](#ApplyDir)
* Users do not require an additional license

### Configuring Directories in the Media Library

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#)

To configure this feature, ensure [Configuring CLM as Object Model](../ConfiguringCLM/CLMBasicConfig.htm) is complete.

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure this feature:

1. Ensure [Configuring CLM as Object Model](../ConfiguringCLM/CLMBasicConfig.htm) is complete.
2. Navigate to **Business Admin > Objects > Multichannel Settings > Global Multichannel Settings**.
3. Populate the following Multichannel Settings for optional functionality:
   * default\_directory\_\_v – Defines which directory displays by default when users navigate to the CLM media library. Populate with the External ID value for the appropriate directory.

     Default directories are not supported on iPhone.
   * hide\_clm\_thumbnails\_in\_all\_dir\_view\_\_v – Disables presentation thumbnails when directories are not applied to the media library. Applies to the CLM Presentations and Training tabs.

### Creating and Managing Directories

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Content Admin Users](#)

To create a directory:

1. Navigate to **Business Admin > Objects > Directories**.
2. Select **Create**.
3. Populate at least the following fields:
   * Directory Name - displays to end users
   * Parent Directory - creates the directory hierarchy
   * Display Order - defines the order the directories are displayed to the users and is optional

     If an order is not defined, the list displays in alphabetical order. If only a portion of the folders are defined, the ordered folders display first and the remaining folders display in alphabetical order. After saving, the level\_\_v field automatically calculates. For CLM, directories can be up to four levels deep.

To assign a CLM presentation to a directory in PromoMats/MedComms:

1. Navigate to the appropriate document in PromoMats/MedComms.
2. Select **Edit**.
3. Select the appropriate directory in the **Directory** field in Document Properties.
4. Select **Save**.

To assign a CLM presentation to a directory in Vault CRM:

1. Navigate to **Business Admin > Objects > CLM Presentations**.
2. Select the appropriate **clm\_presentation\_\_v** record.
3. Select **Edit**.
4. Select the appropriate directory in the **directory\_\_v** field.
5. Select **Save**.

### Applying Directories to the Media Library

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

When users navigate to their media libraries, the default directory is automatically applied and only presentations assigned to the default directory display.

Users cannot add their custom presentations to a directory.

To apply a directory to the media library:

1. Select the **Filters** button.
2. Select the appropriate directory. Directories are indicated by a lock icon. If there are presentations without a specified directory, an Unassociated option displays.

   ![](../../../../Resources/Images/CLM/DefaultFunct/CLMDirectory0.PNG)
3. Select **Apply**.

Applying a directory displays only the presentations assigned to that directory.

After applying a directory, the next time a user navigates to the media library, the directory is still applied.

The default directory overrides directory stickiness.

To reset the media library to display all presentations:

1. Select the **Filters** button.
2. Select **Reset**.

When presentation thumbnails are disabled, presentations do not display in the CLM Presentations and Training tabs in the media library. Users can apply directories or labels to view the assigned presentations. To create and apply labels, see [Labeling Presentations](LabelPresentations.htm) for more information.

Thumbnails continue to display in customer-managed directories, the Unassociated directory, and the My Presentations tab (if applicable).

### Related Topics

[Labeling Presentations](LabelPresentations.htm)

[Using Presentation Attributes to Filter Presentations](FilterPresentations.htm)

[Grouping Presentations in the Media Library](GroupPresentations.htm)