Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/ConsentCapture/CaptureConsent/RequireConsentChannelChange.htm

## Requiring Consent Capture for Channel Source Changes

By default, end users can edit channel sources directly from the Consent Capture screen to easily update an account’s information, for example, an email address. However, certain regulations require users to capture consent immediately after editing an HCP’s information.

**Who can use this feature?**

* Business Admin Users - Browser
* [Require consent capture for channel source changes](#Requiring)
* End Users - iPad, iPhone, Windows
* [Capture consent for channel source changes](#Capturing)
* Users do not require an additional license

### Configuring Required Consent for Channel Source Changes for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Business Admin Users](#)

To configure required consent or channel source changes for business admins:

1. Ensure [Configuring Consent Capture](../CCConfiguration.htm) is complete.
2. Navigate to **Admin > Users & Groups > Permission Sets**.
3. Select the permission set for the appropriate user profile.
4. Navigate to **Objects**.
5. Grant **Edit** field permission to the **reject\_channel\_source\_edit\_on\_cancel\_\_v** field on the consent\_header\_\_v object.
6. Navigate to **Admin > Configuration > Objects > Consent Header > Layouts**.
7. Add the **reject\_channel\_source\_edit\_on\_cancel\_\_v** field to the consent\_header\_\_v layout for all object types.

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

To configure required consent or channel source changes for end users:

1. Ensure [Configuring Consent Capture](../CCConfiguration.htm) is complete.
2. Navigate to **Admin > Users & Groups > Permission Sets**.
3. Select the permission set for the appropriate user profile.
4. Navigate to **Objects**.
5. Grant **Read** field permission to the **reject\_channel\_source\_edit\_on\_cancel\_\_v** field on the consent\_header\_\_v object.

### Requiring Consent Capture for Channel Source Changes as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)Business Admin Users](#)

1. Navigate to **Business Admin > Objects > Consent Headers**.
2. Select the **consent\_header\_\_v** record for the appropriate country.
3. Set the consent\_header\_status\_\_v field to **Inactive** or **Staged** to allow edits to the record.
4. Select **Edit** on the record again.
5. Select the **reject\_channel\_source\_edit\_on\_cancel\_\_v** checkbox.
6. Set the consent\_header\_status\_\_v field to **Active** or **Staged**:
   * Active — displays consent channels and lines on the Consent Capture screen and prevents further editing
   * Staged — hides the consent records from end users while allowing consent admins to review how the Consent Capture screen displays
7. Select **Save**.

### Capturing Consent for Channel Sources Changes as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

After editing the channel source value for an account, end users must capture consent from the HCP to confirm the update. See [Managing Channel Values](ManageChannel.htm) for more information on editing a channel source value.

### Related Topics

[Managing Channel Values](ManageChannel.htm)

[Granting Consent](../GrantConsent/GrantConsent.htm)