Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Multichannel/ConsentCapture/GrantConsent/ConfirmConsentChanges.htm

## Confirming Consent Changes with Signatures and Paper Consent IDs

After granting at least one opt-in consent, the HCP must review and confirm their consent changes with a signature on mobile devices or paper consent IDs online.

**Who can use this feature?**

* End Users - Browser, iPad, iPhone, Windows
* HCPs - Browser, iPad, iPhone, Windows
* [Confirm consent changes](#Confirming)
* Users do not require an additional license

### Configuring Confirming Consent Changes for

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

Ensure [Configuring Consent Capture](../CCConfiguration.htm) is complete.

### Confirming Consent Changes as

[![Closed](../../../../../Skins/Default/Stylesheets/Images/transparent.gif)HCPs](#)

iPad, iPhone, Windows
Browser

After making consent changes on the Consent Capture screen on a mobile device, the HCP can:

1. Select **Continue**.
2. Select the checkbox beside the consent text.
3. Select **Continue**.
4. **Sign**.
5. Select **Accept**.
6. Select **Finish**.

After making consent changes on the Consent Capture page online, the HCP can:

1. Select **Continue**.
2. Select the checkbox beside the consent text.
3. Enter the **Paper Consent ID**.
4. Select **Continue**.
5. Select **Finish**.

By default, when consent changes only include opt-out consent, HCPs are not required to confirm the changes. To ensure HCPs always confirm any consent changes, customers can also require signatures and paper consent IDs when consent changes only include opt-outs. See [Requiring Signatures on Opt-Out](../CaptureConsent/RequireOptOutSig.htm) for more information.

### Related Topics

[Granting Consent](GrantConsent.htm)

[Requiring Signatures on Opt-Out](../CaptureConsent/RequireOptOutSig.htm)

[View Consent Signature](../../../Accounts/ManagingAccountInfo/ViewConsentSignature.htm)