Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/PatientCRM/ManagingCases/EditingCaseDetails.htm

## Editing Case Details in Patient CRM

Patient CRM users can view and edit Case details directly from the Case Details tab. The center pane surfaces case attributes to give users access to the complete case record without leaving Case Details.

**Who can use this feature?**

* End Users - Browser
* [Editing Case Details](#Editing)
* Users require a Patient CRM License

### Configuring Editing Case Details in Patient CRM for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)All Users](#)

To configure this feature, ensure [Configuring Patient CRM](../Config/ConfiguringPatientCRM.htm) is complete.

### Editing Case Details as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)End Users](#)

Patient CRM users can edit Case details when the case is in a non-terminal state, for example, not Solved or Closed.

To edit Case Details:

1. Navigate to the **Patient Center** tab.
2. Navigate to the appropriate case.
3. Select the **Case Details** tab.
4. Select **Edit**.
   ![](../../../Resources/Images/EditingCaseDetails.1.png)
5. Make the appropriate changes.
6. Select **Save**.

### Related Topics

[Canceling Cases in Patient CRM](CancelingCasesPCRM.htm)

[Displaying Preferred Case Details in Patient CRM](PreferredCaseDetails.htm)

[Associated Cases in Patient CRM](AssociatedCases.htm)