Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/ReleaseNotes/26R2.2/NewIn26R2.2PCRM.htm

# What's New in Patient CRM 26R2.2

This topic provides information about the Patient CRM 26R2.2 release, including important dates and release announcements.

All dates listed are subject to change.

## Release Dates

* September 3, 2026 – Release Notes available
* September 10, 2026 – Sandbox Release
* September 17, 2026 – Production Release

[New Fields](#New) and [New Objects](#New2) are also included.

## Patient CRM

This release gives Patient CRM users more flexibility to reflect how care unfolds. Concurrent and Optional journey step phases allow multiple stages of a care program to run at the same time, or proceed as optional, helping keep a patient’s progress moving smoothly through their care plan. Adherence tracking also becomes more adaptable, with users now able to edit and update notes as new information comes in.

[Concurrent and Optional Journey Phases - Available on Browser](../../PatientCRM/Config/PatientJourneys.htm#Concurrent)

Concurrent and optional Journey Phase Steps allow multiple stages of a care program to remain active simultaneously or run as optional, preventing operational bottlenecks from stalling a patient’s progress.

[Editable Adherence Notes - Available on Browser](../../PatientCRM/ManagingPatients/Adherence.htm#Editable)

Patient CRM users can now edit and update Adherence check-in notes.

# User Visible and Behavior Changes (UVCs)

Most new functionality requires some configuration, however users are able to use the following functionality immediately. Select the thumbnail to view a larger image.

| Platform | Description | Before | After |
| --- | --- | --- | --- |
| Browser | Section headers are removed from the right-panel when viewing a Patient Journey. |  |  |
| Browser | Existing Adherence notes have a corresponding Pencil icon to edit notes. |  |  |
| Browser | When a Patient Journey Phase is eligible to start, the button text now displays Start instead of Advance. |  |  |

# 26R2.2 Feature Enablement and Availability

The following table provides an explanation of feature enablement and user impact.

| Patient CRM Feature Availability and Enablement | | | | | | | |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Feature | User  Visible  Change | Configuration Required | Browser | CRM Desktop (Windows) | iPad | iPhone | Windows |
| [Concurrent and Optional Journey Phases - Available on Browser](../../PatientCRM/Config/PatientJourneys.htm#Concurrent) | No | Yes |  |  |  |  |  |
| [Editable Adherence Notes - Available on Browser](../../PatientCRM/ManagingPatients/Adherence.htm#Editable) | Yes | No |  |  |  |  |  |

# New Objects

No new objects were added in Patient CRM 26R2.2.

# New Fields

The table below contains all fields added in Patient CRM 26R2.2. The fields are organized by object.

| Object | Field | Field Label | Description | Type |
| --- | --- | --- | --- | --- |
| check\_in\_activity\_\_v | activity\_comment\_edited\_date\_\_v | Activity Comment Edited Date | Indicates When the original check-in note was most recently edited. | DateTime |
| patient\_journey\_step\_phase\_\_v | allowed\_concurrent\_phases\_\_v | Allowed Concurrent Phases | The Patient Journey Step Phase record IDs of the phases that are eligible to run concurrently with this phase. Format = ID;;ID;;ID | String |
| patient\_journey\_step\_phase\_\_v | require\_phase\_completion\_before\_start\_\_v | Require Phase Completion Before Start | The Patient Journey Step Phase record IDs of the phases that must be completed before this phase is eligible to be started. Format = ID;;ID;;ID | String |