Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/ServiceCenter/Using/TabCollection.htm

## Using the Service Center Tab Collection

Tab collections in Vault CRM consolidate groups of related tabs on the Vault home page. The Service Center tab collection provides Service Center reps with immediate access to the Service Center and My Accounts tabs, providing a streamlined interface and quicker access to key records.

**Who can use this feature?**

* Service Center Reps - Browser
* [Using the Service Center Tab Collection](#Using)
* Users do not require an additional license

### Configuring the Service Center Tab Collection for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)Service Center Reps](#)

To configure this feature:

1. Ensure [Configuring Service Center](../SCConfig.htm) is complete.
2. Navigate to **Admin > Configuration > Tab Collections**.

* Ensure the **service\_center\_\_v** tab collection status is active
* Ensure the service\_center\_\_v tab collection includes the **service\_center\_\_v** tab and the **my\_accounts\_\_v** tab

3. Navigate to **Admin > Users & Groups > Permission Sets**.

* Select the appropriate permission set
* Select the **Tabs** tab
* Select **Edit**
* Ensure users have View permission to the **Home** tab
* Ensure users have View permission to the **Service Center** tab
* Grant View permission to the **Service Center** Tab Collection
* Select **Save**

4. Navigate to **Business Admin > Objects > Users**.

* Select the appropriate user
* Select **Edit**
* Select **Service Center** as the Preferred Tab Collection field on the profile for each Service Center Rep
* Select **Save**

### Using the Service Center Tab Collection as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)Service Center Reps](#)

When signing into Vault CRM, the Service Center tab collection displays, providing direct access to the Service Center and My Accounts tabs.

![](../../../Resources/Images/Service Center/UsingSC/Tab_Collection.png)

### Related Topics

[Using Service Center](SCUsing.htm)

[Using the Service Center Outbound Tab](../Outbound/SCOutbound.htm)

[Using the Service Center Inbound Tab](../Inbound/SCInbound.htm)