Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Surveys/Adding/AddingSegmentstoaSurvey.htm

## Adding Segments to a Survey

Survey segments allow organizations to view responses to weighted questions as categories instead of numerical values. For example, an HCP can be categorized as a High Prescriber or Low Prescriber based on the response to a question asking how often they prescribe a product. The survey designer specifies the segment names and the minimum and maximum limits used to sort responses into each segment.

When a survey target is submitted, the segment is determined based on where the survey target score\_\_v field value falls within the segments defined for the survey. The segment name is stored in the segment\_\_v field on the survey target. The segment\_\_v field is re-calculated if the survey is unlocked, segments are edited and republished, or when the survey target is unlocked, responses are changed, and resubmitted.

**Who can use this feature?**

* Survey Designers — Browser
* [Adding Segments to a Survey](#Adding)
* Users do not require an additional license

### Configuring Survey Segments for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)All Users](#)

To configure this feature, ensure [Configuring Surveys](../SurveysInitalConfig.htm)  is complete.

### Adding Segments to a Survey as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)Survey Designers](#)

To add Segments to a survey:

1. Select the **Edit** action in the Segments section on a survey.
2. Select **Add New Segment** from the Segments section of the survey record.
3. Enter a name in the **Segments** column.
4. Enter the minimum score for the segment in the **Min Score** column.
5. Enter the maximum score for the segment in the **Max Score** column.
6. Select **Save**.

Follow these guidelines when adding survey segments:

* Segments cannot overlap with each other and cannot exceed the minimum and maximum score values of the survey. The minimum and maximum score values of the survey are calculated based on the highest and lowest possible scores for each individual question. For example, if a multi-select question has five answer choices each worth 10 points, the highest possible value for that question is 50 points increasing the maximum possible score for the whole survey by 50 points.
* Segment names cannot contain semicolons

### Related Topics

[Surveys Overview](../SurveysOverview.htm)

[Configuring Surveys](../SurveysInitalConfig.htm)