Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/Timeline/Using/DefaultAccountView.htm

## Setting the Timeline as the Default View for an Account

The Account Timeline can be configured to be the default view for an account. This is useful for users who frequently access the Timeline view and enables users to quickly assess recent activity for the account.

**Who can use this feature?**

* End Users — iPad, Windows
* [Using the Timeline as the Default View for an Account](#Using)
* Users do not require an additional license

### Configuring the Timeline as the Default View for an Account for

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
End Users](#)

To configure this feature:

1. Ensure [Configuring the Account Timeline](../Config.htm) is complete.
2. Populate the **default\_account\_profile\_\_v** Veeva Setting with the appropriate value:

   * For Commercial Vault CRM, populate the setting with either 1 or 3
   * For Medical Vault CRM, populate the setting with either 0 or 1

   | Value | Commercial | Medical |
   | --- | --- | --- |
   | 0 | Account Detail | Timeline |
   | 1 | Timeline | Timeline |
   | 2 | Account Detail | Account Detail |
   | 3 | Timeline | Account Detail |

For more information, see [Setting a Different Default View for Accounts](../../Accounts/UsingAccounts/UsingAcctDetails.htm#DefaultView).

### Using the Timeline as the Default View for an Account as

[![Closed](../../../../Skins/Default/Stylesheets/Images/transparent.gif)
End Users](#)

When a user accesses an account, the Timeline page displays with an action list, enabling users to perform the following actions:

* View Full profile - Displays the Account Detail page
* Record a Call - This option displays if the following conditions are met:
* The record\_a\_call\_\_v action is available
* The user has Create permission to the call2\_\_v object and at least one object type
* Start Media - Displays the CLM media player on top of the current window. This option displays if the following conditions are met:
* The user has Create permission to the call2\_\_v object and at least one object type
* The user has Read privileges on the clm\_presentation\_\_v and clm\_presentation\_slide\_\_v objects

### Related Topics

[Account Timeline Filtering](../Managing/TimelineFiltering.htm)

[Displaying Custom Multichannel Activities on the Account Timeline](../Managing/ConfiguringMCfortheAccountTimeline.htm)