Source: https://vaultcrmhelp.veeva.com/doc/Content/CRM_topics/VeevaAI/EmailAgent/EmailAgentOverview.htm

## Agentic Email Overview

Agentic Email uses AI to instantly generate stylistic variations, for example, Direct or Warm, for specific blocks of text within Approved Email templates. With Agentic Email’s powerful AI capabilities, end users can quickly and easily compose personalized messages, while enabling content creators to avoid adding variations as custom picklist values.

Not all features are available on all platforms. For a list of available platforms for each feature, see [Platform Functionality](../../Platforms.htm).

### Accessing Agentic Email

To access Agentic Email, select an Approved Email template enabled to use Agentic Email.

![](../../../Resources/Images/VeevaAI/Email/RewriteToken.png)

Text designated as being supported for AI style rewrites displays in the template with a blue border. See [AI Rewrite Token for Approved Emails](RewriteToken.htm) for more information.

![](../../../Resources/Images/VeevaAI/Email/RewriteToken2.png)

### Related Topics

[Configuring Agentic Email](Configuration.htm)

[AI Rewrite Token for Approved Emails](RewriteToken.htm)