Handling Account Merges in Align

Account merges are reflected in Vault CRM through regular imports. Record conflicts can occur during an import when values from external ID fields from a losing account__v are copied into winning accounts. The conflict arises from the same external ID being used across two account__v records for which Align is not supported.

Who can use this feature?

  • Browser Users
  • Users require an Align License
  • Align Operational Users

Configuring Handling Account Merges in Align for

Handling Account Merges in Align as