Licenses
Users can import HCP License numbers from Veeva Network. Depending on the type of License (for example, State License, DEA License), the appropriate fields on the Address records are populated when the Network Subscription runs. Users do not need to map any license fields from Veeva Network to Vault CRM – the integration handles these automatically.
For U.S. customers who subscribe to OpenData, CDS licenses are part of the data offering and are imported into Vault CRM for relevant HCPs.
Who can use this feature?
- Browser Users
- Users do not require an additional license
- Integration Users, System Admin Users
Configuring Licenses for
Integration Users
Network License Eligibility for Sampling
This feature is enabled by default and does not require configuration.
Network RXA Eligible License Mapping in Vault CRM
To enable Network RXA Eligible license mapping in Vault CRM:
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select Objects.
- Grant the Integration user Edit permission and all other users Read permission to the network_rxa_eligible__v field on the address__v object.
- Add references to the network_rxa_eligible__v field on the address__v object to all appropriate sample formula fields throughout Vault CRM.
Enhanced Network License Mapping
See Additional State License Fields in the Network Online Help for more information on how to configure and use this feature.
Using Licenses as
System Admin Users
Network License Eligibility for Sampling
The Network license_eligibility__v field contains the sample eligibility of license records for specific HCPs or addresses. The values for each License record are mapped to a Vault CRM field, network_sample_eligibile__v on the address__v object. Administrators can add a value later if the value is initially mapped as Null (Ineligible).
Veeva supports the following licenses only from the United States and Canada: State, DEA, and CDS. This mapping is hard-coded. Mapping of other licenses or license types is not supported.
Network RXA Eligible License Mapping in Network
The Network State License Mappings use both the network_sample_eligible__v and the network_rxa_eligiblity__v fields on the address__v object to indicate an account’s ability to prescribe products and receive samples. Since sample eligibility and prescriptive authority can be different, depending on local laws, these two fields together enable compliance in these markets.
The default label for the network_sample_eligible__v field on the address__v object is Network Prescriptive Authority. The network_sample_eligible__v field represents an account’s ability to prescribe a product and is mapped to the license_eligiblity__v field on the license object in Network.
The network_rxa_eligiblity__v field on the address__v object has a default label of Network RXA Eligible. This field represents an account’s ability to receive samples and is mapped to the rxa_eligible__v field on the LICENSE object in Network.
For example, a clinic run by an HCP is able to prescribe products, but is not allowed to receive samples. The network_sample_eligibility__v field on the clinic’s address__v record is set to eligible__v. The network_rxa_eligible__v field is set to ineligible__v.
After enabling this feature in Vault CRM, administrators must use Network to populate existing address__v records with the network_rxa_eligibility__v field. See the Updated State License Mappings for more information.
Enhanced Network License Mapping
Veeva Network admins can import additional license information provided by OpenData into Vault CRM using Network Bridge or Network Account Search. The data is then used by a Vault CRM admin to further customize their company’s sample eligibility formulas to include the new information.
For example, a Vault CRM admin edits the sample_status__v and license_valid_to_sample__v formula fields on the account__v object to ensure HCPs are only eligible to receive a sample if they also have prescriptive authority for controlled substances.
