Tracking Approved Email Activity Using Tokens
Content creators can add Approved Email content tokens to a URL. This enables easier tracking of email activity associated with that link as each link is customized based on the inserted values of the token.
For example, a user sends an HCP an email containing a link using the {{Account.Name}} token. When the HCP receives the email and selects the link, he is directed to a URL that includes his account name as an attribute. When the Approved Email admin views the tracked event, he can easily see which HCP selected the link by looking at the account name in the URL.
Who can use this feature?
- Browser Users
- Users require an Approved Email license
- Content Creation Users
Adding Tokens to Links as

Any account__v or user__sys field supported as a merge token can be added to the end of a URL. Added tokens are supported both for manually defined links as well as links generated from other tokens, for example the {{$VaultID}} token.
Ensure end users have Read field permission to all fields referenced by these tokens.