Sending Approved Emails for Cases

A case is an object that can be created in response to an inquiry from an HCP that is replied to by the Medical team using an Approved Email. End users can send Approved Emails relating to a case by selecting the Send Email action on the case.

Who can use this feature?

  • Browser Users
  • Users require an Approved Email license
  • Integration Users, Business Admin Users, End Users

Configuring Approved Email for Cases