Tracking User Activity Using JavaScript

To support analysis of detailed user activity within CLM content, content can be coded to capture specific user actions performed on HTML5 content using the updateRecord JavaScript function. These actions can include button selections or certain gestures (clickstream data), or generic data capture, such as updating an HCP’s email address on the account object. See the CLM JavaScript library for more information on the available functions.

Who can use this feature?

  • CRM Desktop (Windows), iPad, iPhone users
  • Users do not require an additional license
  • Content Creator Users, End Users

Configuring User Activity Tracking

Creating Content with User Activity Tracking