Agentic Call Report™ Overview
Agentic Call Report™ uses AI to transform natural language into structured call reports, replacing field-by-field data entry with a superior user experience and the ability to capture valuable Commercial Evidence™ at scale. After meeting with an HCP, the end user describes the interaction in their own words. Vault AI interprets the language, translates it into a structured record, and checks free text fields, for example Call Text, for compliance.
Because end users record interactions while the details are still fresh, call reports are more accurate, complete, and valuable to the business. Agentic Call Report's text monitoring functionality breaks through the compliance barrier that has long discouraged free text capture. In place of fragmentary structured data, the business gains a richer, more complete record of field activity. This is the Commercial Evidence the business depends on — captured at scale and ready for the analytics and insight that guide commercial strategy.
Token Estimates
Token consumption may vary based on a number of factors, including the length of user inputs, complexity of the call, the number of products and key messages, and setup choices like providing corporate compliance documents.
Based on testing during the product development process and early adopter usage, the following are reasonable estimates for each of the agents comprising Agentic Call Report:
- Agentic Text Monitoring - Consumption may be in the range of 15,000-25,000 tokens per monitoring instance. Agentic Text Monitoring runs when text is entered in applicable fields, or when users save or submit the call report.
- Agentic Voice - Consumption may be in the range of 30,000-50,000 tokens per user request sent to the agent. Agentic Voice runs when users convert their dictated text into a call report.
Following Best Practices for Agentic Call Report™ can help the agents be most efficient in their token usage. The best practices listed for Product and Key Message Record Setup are particularly important for agent efficiency.
Accessing Agentic Call Report
Users can access the Agentic Call Report using multiple methods: hands-free access with Siri®, long-pressing the AI icon in Vault CRM, or selecting a dictation option in My Notes.
For details on supported pages and Siri commands, see Agentic Call Report™.
