Agentic Media Overview

Agentic Media uses AI to help users quickly find information about products and access relevant media for HCP interactions. Through the Media AI tab or the AI icon, users can ask questions about their products and receive clear, concise answers with links to the relevant media where the information is found.

Not all features are available on all platforms. For a list of available platforms for each feature, see Platform Functionality.

Token Estimates

Token consumption may vary based on a number of factors, including the length and complexity of the user’s request and the volume of relevant content. Based on testing during the product development process and early adopter usage, a reasonable estimate may be 10,000-20,000 tokens per user request sent to the agent.

When vectorizing CLM content, a reasonable estimate may be 1,000 tokens per slide; this is due to LLM ingestion of CLM visuals and graphics, which allows users to ask questions and get information based on visuals within the slide.

Accessing Agentic Media

To access Agentic Media, select the Media AI tab in the CLM Media Library.

Alternatively, select the AI icon. The AI icon displays on screens where an AI agent can assist the user, based on the user’s permissions and data access:

• Vault CRM Home Page
• Media Tab
• Account Detail
• Call Reports

An internet connection is required to access Agentic Media.