Using Deep Linking in X-Pages
Deep Linking allows end users to access certain Vault CRM features directly from an X-Page or section based on the information presented. For example, content developers can use Deep Linking to allow users to:
- Launch Call Reporting
- Navigate to existing records in Vault CRM
- Navigate to different X-Pages tabs
- Navigate to the Media Library
- Take action on Suggestions
Who can use this feature?
- Content Developers - Browser, Windows
- Using Deep Linking in X-Pages
- End Users - Browser, iPad, Windows
- Using Deep Linking in X-Pages
- Users do not require an additional license
Configuring Deep Linking in X-Pages for
To configure this feature, ensure Configuring X-Pages is complete.
- Ensure Configuring X-Pages is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
- Grant end users the appropriate object and field permissions for a specific feature to perform those tasks from an X-Page. For example, to create a medical inquiry for an HCP from an X-Page, end users need all the necessary Medical Inquiry permissions to create and view a medical inquiry.
Using Deep Linking in X-Pages as
Deep Linking is not supported for the Call, Inventory Monitoring, Order Management, Territory Feedback, and Prompt Overlay entry points.
Content Developers can enable the following actions for end users with X-Pages Deep Linking:
- Launch the CLM Media Library - The launchMediaForAccount() method launches the CLM media library from an X-Page for a specific HCP or a specific CLM presentation. Linked content is accessible on the Browser and Windows platforms.
- Use Suggestion Actions - The executeSuggestionAction() method enables Suggestion actions from an X-Page, for example, Dismiss or Mark as Complete
- Create or View Records - The newRecord() or viewRecord() methods enables the following capabilities from an X-Pages section or page:
Browser supports editRecord() which navigate users to the object's standard edit page if they have the appropriate Edit permissions. Browser also supports the viewRecord() which enables users to navigate to detail pages for all Vault CRM objects they have View permissions for.
- Account - View an account
- Account Plan - View an account plan
- Account Tactics - View account tactics
- Account Action Items - View action items
- Approved Email -
- Create an Email - end users can specify the template, recipient, and fragment
- View Sent Emails - end users can optionally navigate to the record detail
End users need access to the myinsights__v object type on the sent_email__v object to perform Approved Email tasks from X-Pages.
- Call Objective - View call objectives
- Call Reporting - Create or view a call report
- Case - View case information
Content developers can use either the case name or case ID to navigate to a case record. The case name is preferred.
- Competitor - View competitor information
- Custom objects - View information for any custom object
- Inventory Monitoring - Create or view an inventory monitoring record
- Medical Event - View a medical event
- Medical Inquiry - Create or view a medical inquiry
- Medical Insight - Create or view a medical insight
- Opportunity - View an opportunity
- Opportunity Competitor - View opportunity competitor information
- Opportunity Line - View an opportunity line
- Opportunity Team Member - View information about an opportunity team member
- Order - Create or view an order
- Survey Target - View a survey target
- SWOTs and Goals - View SWOTs and goals
- Edit Records - The editRecord() method allows users to navigate to the standard edit page for objects they have Edit permissions for. Users without the required Edit permissions are navigated to the object’s standard view-only page.
editRecord() is supported on Browser and iPad.
- View Additional Information - The viewSection() method can display contextual relevant information from a different X-Page section, or entire pages for Account-level and Territory-level content.
End users can access Vault CRM features directly from an X-Page or section based on the information presented by selecting the provided link.
- Navigating to Records - Selecting a record deep link opens the record’s detail page

