To configure this feature, ensure Configuring Accounts is complete.

Do not add the latitude__v and longitude__v fields on the Address object to layouts, or edit the fields manually.

Disabling Map View Entry Points

Populate the Disable Map Entry Points Veeva Setting with one of the following to remove the Map button from specific entry points. Use a double semicolon between values. This step is optional.

MyAccounts_vod – prevents accessing maps from My Account

Account_vod – prevents accessing maps from the Account Detail screen

MySchedule_vod – prevents accessing maps from My Schedule

All_vod – prevents accessing maps from any entry point, disabling the Apple Maps feature

Enable_Maps_vod - enables accessing maps from all entry points

If the Disable Map Entry Points Veeva Setting is left blank after it was previously populated, when users update other Veeva Settings, the Disable Map Entry Points Veeva Setting may revert to its default value of All_vod and disable all map entry points.

Users can view maps of account addresses from the following entry points:

• My Accounts
• The Account Detail screen
• My Schedule - for more information on the My Schedule entry point, see My Schedule Map View

To view maps from My Accounts or the Account Detail screen, select the Map tab on the navigation bar.

When launched from My Accounts, the account locations plotted on the map are based on the accounts displayed in the My Account page. If a defined view, account list, account type filter, and/or a search criteria is applied in the Search box, the account locations plotted on the map respect these filters.

The selected account’s addresses are plotted with purple pins. Nearby accounts’ addresses are plotted with light red pins.

By default, account locations can only be plotted on the map if latitude and longitude coordinates are available for the address.

Pins and Clusters

Users can view all the pins on the map or, using Apple’s built-in zoom, can focus in one location (pin) or a cluster. A cluster is a concentrated area of pins represented by a circle with the number of pins it represents in the center. Larger or smaller clusters are based on the zoom level; zooming in displays smaller clusters, zooming out displays larger clusters. The number of accounts in a cluster displays on the cluster icon.

When selecting a cluster, a side panel displays listing the account locations contained in the cluster. For each account location in the side panel, select the More Actions button to display the following options:

• Navigate to the account’s full profile
• Send the address to the Apple Maps app for directions

When selecting a pin, an information card displays above the pin with general account information and a More Actions button. The More Actions button displays the same actions as for a cluster.

Location Services must be enabled on the iPad for the user to use the Current Location button . If Location Services are not enabled, users are prompted to enable the setting when they launch the map or when they select the Current Location icon.

Sending Addresses to Apple Maps

The Send to Maps option sends an account’s address to the Apple Maps app instead of to Google Maps on a browser. To send an account address to Apple Maps, select the account on the map to display the account name and information, then select the More Actions button next to the account name.

Select the Send to Maps option from the menu.

The selected address displays in Apple Maps.