Recommended Targets in Align
Align operations users can designate certain high-impact accounts as recommended targets in a model territory. These recommended targets are displayed to end users in Territory Feedback, where they can add the account as a target and define target goals, improving the efficacy of the territory during the Multichannel Cycle.
Who can use this feature?
- Align Operations Users – Browser
- Defining Recommended Targets
- End Users – iPad
- Adding Recommended Targets
- Users require an Align License
Configuring Recommended Targets for
To configure this feature:
-
Ensure the following features are configured:
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
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Grant the following permissions:
Object Object Permission Object Types Fields Field Permission aln_recommended_target_model__v CRED recommended_target__v - account__v
- account_id__v
- location__v
- territory_model__v
- mc_cycle__v
- attempted_to_add__v
- external_id__v
Edit
To configure this feature:
-
Ensure the following features are configured:
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission aln_recommended_target_model__v R recommended_target__v - account__v
- account_id__v
- location__v
- territory_model__v
- mc_cycle__v
- attempted_to_add__v
- external_id__v
Read
Defining Recommended Targets as
Align operations users can define recommended targets for a particular model territory:
- Navigate to Business Admin > Objects > aln_recommended_target_model__v.
- Select Create.
-
Populate the following fields:
- account__v – Select the appropriate account
- location__v – Define the account as a target for a specific location when using location based targeting
- territory__model__v – Select the appropriate aln_territory_model__v record
- mc_cycle__v – Select the appropriate Multichannel Cycle that the recommended target applies to
- Select Save.
Align operations users can also create many recommended targets at once via data-loading.
Adding Recommended Targets as
End users can view a list of recommended targets within Territory Feedback:
-
Navigate to the Edit Alignments screen in Territory Feedback. Recommended targets display in the table with a Recommended badge.
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Select Add Recommended Targets from the All Actions menu to filter the Edit Alignments list to only display recommended targets.
- Select the appropriate accounts.
- Select Continue.
-
Adjust the Goals for the selected targets.
- Select Save.
- Select the applicable Reasons for adding the accounts as targets.
- Select Done.

