Defining Custom Event Statuses and Lifecycle States

Business admin users can create custom event statuses that suit their specific business needs. When end users use Event Actions to change their event's status, the event's lifecycle state also updates. Every potential event status must have a corresponding lifecycle state with a matching API name, meaning that business admin users must also create these custom lifecycle states for each custom status they create.

Who can use this feature?

  • Browser Users
  • Users require an Events Management License
  • Business Admin Users

Configuring Lifecycle States for

To configure this feature for business admin users, ensure Configuring Events Management is complete.

Creating Custom Event Statuses as

To create a custom event status:

  1. Navigate to Admin > Configuration > Objects > em_event__v > Fields > em_event_status__v.
  2. Select Edit.
  3. Enter the appropriate labels for the new status values.

  4. Select Enter or the + button.

  5. Adjust the new picklist value's automatically populated API name, if necessary.

    The API names of new picklist values must be entered exactly when creating the corresponding lifecycle state.

  6. Select Save.
  7. Grant the appropriate object types access to the new picklist value.

Creating Custom Event Lifecycle States as

Every custom value on the em_event_status__v picklist must have a corresponding event lifecycle state, as users are prevented from executing Event Actions that change an event's status to one without a matching lifecycle state.

To create matching event lifecycle states:

  1. Navigate to Admin > Configuration > Object Lifecycles > em_event_lifecycle__v.

  2. Select the Create button in the States section.

  3. Populate the following fields:

    • State Label – Enter the appropriate label
    • State Name – Enter the exact API name of the corresponding status, excluding the __c suffix
    • Status = Active
    • Workflow Cancel Status = No State Change

  4. Select Save.