Displaying the My Alerts Component
The My Alerts home page component displays the following types of alerts:
- Company Alerts – User-created alert__v records with a selected public__v check box. These alerts display to all users.
- Profile-specific Alerts – User-created alert__v records with an unselected public__v check box. These only display to profiles with alert_profile__v records associated to the alert__v record.
Who can use this feature?
- Business Admin Users (Browser)
- Create alerts
- End Users (iPad, iPhone)
- Display the My Alerts component
- Users do not require an additional license
Configuring the My Alerts Component for

To configure this feature:
- Ensure Vault CRM Mobile Application Home Page is configured.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
- Grant the following permissions:
Object
Object Permissions
Object Types
Fields
Field Permission
alert__v
CRED
n/a
- activation_date__v
- alert_text__v
- dismissable__v
- expiration_date__v
- link_reference__v
- link_reference_long__v
- priority__v
- public__v
Edit
alert_profile__v
CRED
n/a
- alert__v
- application_profile__v
- profile_name__v
Edit
alert_user_action__v
CRED
n/a
- alert__v
- dismissed__v
- external_id__v
- mobile_id__v
Edit
- Navigate to Admin > Configuration > Objects > Alert Profile (alert_profile__v).
- Place the application_profile__v and profile_name__v fields on the appropriate alert_profile__v object layouts.

To configure this feature:
- Ensure Vault CRM Mobile Application Home Page is configured.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the appropriate permission set.
- Select the Objects tab.
- Grant the following permissions:
Object
Object Permissions
Object Types
Fields
Field Permission
alert__v
RE
n/a
- activation_date__v
- alert_text__v
- dismissable__v
- expiration_date__v
- link_reference__v
- link_reference_long__v
- priority__v
- public__v
Read
alert_profile__v
R
n/a
- alert__v
- application_profile__v
- profile_name__v
Read
alert_user_action__v
CRE
n/a
- alert__v
- dismissed__v
- external_id__v
- mobile_id__v
Read
- Grant end users View permission to the alerts_section__v object control on the vmobile_home_page_layout__v object.
- Navigate to Admin > Configuration > Objects > VMobile Home Page Layout (vmobile_home_page_layout__v) > Layouts.
- Place the alerts_section__v section control on the appropriate vmobile_home_page_layout__v object layouts.
- Navigate to Business Admin > Objects > VMobile Object Configurations (vmobile_object_configuration__v).
- Activate VMOCs for the following objects:
- alert__v
- alert_profile__v
- alert_user_action__v
- approved_document__v
- clm_presentation__v
- clm_presentation_slide__v
- data_change_request__v
- data_change_request_line__v
- key_message__v
Admins can manage the title of the My Alerts component using the MY_ALERTS;;Common Veeva Message.
Creating Alerts as

To create an individual alert:
- Navigate to Business Admin > Objects > Alerts (alert__v).
- Create an alert__v record.
- Populate the following fields:
- name__v – The name that displays to users
- alert_text__v – The full text of the alert
- dismissable__v – Select this check box if users should be allowed to dismiss the alert
- activation_date__v – The date and time when the alert can start being sent to user devices
- expiration_date__v – The date and time when the alert expires and is removed from the user’s view
- priority__v – Select one of the following values:
- Urgent – Displays to users in red
- Important – Displays to users in yellow
- Normal – Displays to users in green
- link_reference__v – This field is optional and can be used to reference a web page, another record in Vault CRM, or open another app. The link must use one of the following format:
-
[Full URL],[Link Text] – When selected, the link directs users to the defined URL.
For example, https://veeva.com,Veeva Corporate Website displays to users as Veeva Corporate Website.
- link_reference_long__v – This optional field can be used if the link is too long for the link_reference__v field. Do not populate both of these fields at the same time.
- public__v – Select this check box if the alert should display to all users
To designate an alert for a specific profile:
- Navigate to Business Admin > Objects > Alerts (alert__v).
- Select the appropriate alert__v record.
- Select Create in the Alert Profiles related list.
-
Select an application profile from the application_profile__v field.
- Select Save.
This process can be repeated to designate the alert to multiple profiles.
Displaying the My Alerts Component as

When end users view the home page in Vault CRM, the My Alerts component displays.