Disabling Rotation Lock
By default, PDF content displays in landscape mode, regardless of the device's orientation lock. However, admins can disable rotation lock to allow PDF content to display in portrait mode, enabling users to fully view each page of the PDF without needing to scroll, improving content flexibility.
Who can use this feature?
- iPad, iPhone Users
- Users do not require an additional license
- Content Admin Users, End Users, PromoMats/MedComms Admin Users
Configuring Disabling Rotation Lock in CLM

To use this feature:
- Ensure Configuring CLM is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Key Messages.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission key_message__v CRED n/a disable_actions__v Edit - Navigate to Admin > Configuration > Objects > Key Message > Layouts.
- Add the disable_actions__v field to the appropriate key_message__v layouts.

To use this feature:
- Ensure Configuring CLM is complete.
- Navigate to Admin > Users & Groups > Permission Sets.
- Select the permission set for the appropriate user profile.
- Navigate to Objects > Key Messages.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission key_message__v R n/a disable_actions__v Read
Disabling Rotation Lock in Key Messages as

Rotation lock is disabled for individual Key Messages, not entire presentations. All other Key Messages continue to function normally.
To disable rotation lock in key messages from CRM:
- Navigate to Business Admin > Objects > Key Messages.
- Select the appropriate key_message__v record.
- Select Edit.
- Add the rotation_lock__v value to the disable_actions__v multi-value picklist.
- Select Save.

Vault PromoMats/MedComms admins can also disable rotation lock on the Multichannel Slide document type in PromoMats/MedComms or for auto-published documents. Ensure the PromoMats/MedComms fields are mapped correctly to the respective CRM fields.
- Navigate to the appropriate Multichannel Slide or auto-published document.
- Select Edit Fields in the Information panel.
- Navigate to the CLM Properties section.
- Add the rotation_lock__v value to the crm_disable_actions__v multi-value picklist.
- Select Save.