Disabling Touch Gestures and Zoom
When displaying CLM presentations, users can use touch gestures, including swipe and pinch to exit, and zoom in and out of content. These actions can be disabled to improve presentation navigation.
Content admins can disable the following touch gestures:
- The swipe gesture for slide navigation – Disabling this gesture can enable greater content creativity and flexibility when adding interactive controls, for example, dragging or dropping elements within a slide, or adding horizontal sliders
- Pinch to Exit – Disabling this gesture enables users to zoom in and out of a presentation without unintentionally exiting
- Zoom – Disabling this action can prevent important information from displaying improperly or being hidden entirely
Who can use this feature?
- iPad, iPhone, Windows Users
- Users do not require an additional license
- Content Admin Users, Content Creator Users, End Users, PromoMats/MedComms Admin Users
Configuring Disabling Touch Gestures and Zoom

To use this feature:
- Ensure Configuring CLM is complete.
-
Grant the following permissions:
Object Object Permission Object Types Fields Field Permission key_message__v CRED n/a disable_actions__v Edit - Add the disable_actions__v field to the appropriate key_message__v object layouts.

To use this feature, ensure Configuring CLM is complete.

To use this feature:
- Ensure Configuring CLM is complete.
-
Grant end users the following permissions:
Object Object Permission Object Types Fields Field Permission key_message__v R n/a disable_actions__v Read
Disabling Touch Gestures and Zoom as

Touch gestures are disabled for individual Key Messages, not entire presentations. All other Key Messages continue to function normally.
To disable touch gestures in key messages from CRM:
- Navigate to Business Admin > Objects > CLM Presentations.
- Select the appropriate presentation.
- Select the appropriate clm_presentation_slide__v record from the CLM Presentation Slides section.
- Select the appropriate key_message__v record from the Key Messages section.
- Select Edit.
- Add the appropriate values to the disable_actions__v multi-value picklist:
- swipe__v
- pinch_to_exit__v
- zoom__v
- Select Save.
Disabling zoom for key messages for Windows is supported.

Vault PromoMats/MedComms admins can also disable touch gestures on the Multichannel Slide document type in PromoMats/MedComms or for auto-published documents. Ensure the PromoMats/MedComms fields are mapped correctly to the respective CRM fields.
- Navigate to the appropriate Multichannel Slide or auto-published document.
- Select Edit Fields in the Information panel.
- Navigate to the CLM Properties section.
-
Add the appropriate values to the crm_disable_actions__v multi-value picklist:
- swipe__v
- pinch_to_exit__v
- zoom__v
- Select Save.

Zoom functionality for HTML Key Messages must be disabled in the HTML code. Content creators can include the following code to disable zoom:
iOS HTML Code
<meta name=viewport content=width=device-width, initial-scale=1.0, user-scalable=no>