Supported Media Types for CLM Content
The CLM media player is optimized for electronic detailing with HTML5 media and various other digital assets. The media player supports images, video, PDF, and websites, allowing reuse of existing media libraries.
Who can use this feature?
- Content Creator Users - Browser
- Supported Media Types for CLM Content
- Content Admin Users - Browser
- Stamping Media Type for Slides
- Users do not require an additional license
Supported Media Types for CLM Content as
When creating media, it is important to consider both the quantity and image quality of the media to ensure the Vault CRM app responds quickly and users do not wait for long periods while media downloads. Larger files are supported, but longer sync times ensue and there is a risk of poorer performance when displaying the media in the media player.
The following media types are automatically identified for Slide documents when distribution packages are uploaded:
|
Media Type |
Ext |
Display |
Additional Guidelines |
|---|---|---|---|
|
HTML |
.html .htm |
Displays full screen and in landscape view |
|
|
Video |
.mp4 .m4v .mov .avi |
|
|
|
Image |
.jpg .png |
|
Images should be the smallest resolution and compressed as much as possible without impacting quality. The maximum supported resolution for images is 2499 x 2499. |
|
|
|
|
|
|
PowerPoint |
.pptx |
Displays using native PPT settings |
|
|
Website |
n/a |
Displays in the embedded browser |
See Creating and Managing Website Content for more information. |
Stamping Media Type for Slides as
Customers can report on the Media Type field to analyze HCP engagement with different types of content. When content admin users upload the distribution package for a Slide document in the library, the Media Type field in the CDN Publishing Details section of the Information panel is automatically populated based on the source file:
- HTML
- Video
- Image
- PowerPoint
- Website
If the Media Type field is already populated, it is not stamped again.
The Media Type field is not stamped on shared resources.

