Customers can define multiple consent and disclaimer texts for a consent channel by creating custom zvod fields on the consent_type__v object. When viewing the consent changes review screen on a mobile device, zvod fields display with check boxes.

1. Ensure Configuring Consent Capture is complete.
2. Navigate to Admin > Configuration > Objects > Consent Type > Fields.
3. Create a Long Text field on the consent_type__v object. The Name must begin with zvod_consent_, for example, zvod_consent_customer_text. Ensure all characters are lowercase.
4. Navigate to Admin > Configuration > Objects > Consent Type > Layouts.
5. Add the custom field to the consent_type__v layouts for the appropriate object types.
6. Navigate to Admin > Configuration > Objects > Multichannel Consent > Fields.
7. Create a corresponding Long Text field on the multichannel_consent__v object. Exclude zvod_consent_ from the Name, for example, customer_text.
8. Navigate to Admin > Configuration > Objects > Multichannel Consent > Layouts.
9. Add the custom field to the multichannel_consent__v layouts for the appropriate object types.
10. Navigate to Admin > Users & Groups > Permission Sets.
11. Select the permission set for the appropriate user profile.
12. Navigate to Objects.
13. Grant Edit field permissions to the custom fields on the consent_type__v and multichannel_consent__v objects.

1. Ensure Configuring Consent Capture is complete.
2. Navigate to Admin > Users & Groups > Permission Sets.
3. Select the permission set for the appropriate user profile.
4. Navigate to Objects > Consent Type.
5. Grant Read field permission to the custom field on the consent_type_v object.
6. Navigate to Admin > Users & Groups > Permission Sets.
7. Select the permission set for the appropriate user profile.
8. Navigate to Objects > Multichannel Consent.
9. Grant Edit field permission to the custom field on the multichannel_consent_type_v object.

Business admins must create the same consent type and consent line records for consent headers with the same country but different languages.

To create a consent type:

1. Navigate to Business Admin > Objects > Consent Headers.
2. Select the appropriate consent_header__v record.
3. Set the consent_header_status__v field to Inactive or Staged to allow edits to the record.
4. Select Create in the Consent Types dropdown section.
5. Select the appropriate object type.
6. Populate the following fields:
   • channel_source__v — references fields on the account__v and address__v objects. The following field types are supported:
   • Email
   • Phone
   • Picklist
   • Text
   • Formula

   The channel_source__v field is case sensitive.

   For example, account__v.personemail__v;;account__v.custom_email__c displays the email addresses for an account.

   This field is not supported for CLM consent types.

   Grant Edit field permission to business admins and Read field permission to end users for any fields specified in the channel_source__v field. After capturing consent online or on iPad, a multichannel_consent__v record is created with the channel_source__v value automatically populated.

   • default_consent_type__v — determines the default consent for the channel
   • Implicit — the account is opted into this channel by default
   • Explicit — the account is opted out for this channel by default
   • product_preference__v — determines the products available for related consent lines. To capture consent at the channel level, select All Lines and do not create any consent line records for this consent type.
   • All Products — includes all company product records from the product catalog
   • All Lines — includes all company product records, content types, or sub channels created as consent line records
   • My Setup — includes company product records from the product catalog to which user is aligned
   • Restrictive My Setup — includes company product records from the product catalog to which user is aligned and created as consent line records
   • All Content Types — includes all content types to which the user has access
   • disclaimer_text__v — defines the disclaimer text displayed on the consent changes review screen
   • zvod_consent_default_consent_text__v — defines the consent text displayed on the consent changes review screen for a channel
7. Select Save.
8. Navigate back to the related consent_header__v record.

9. Set the consent_header_status__v field to Active or Staged:

   • Active — displays consent channels and lines on the Consent Capture screen and prevents further editing
   • Staged — hides the consent records from end users while allowing consent admins to review how the Consent Capture screen displays