Customized Scoring and Matching When Reconciling Walk-in Attendees

To improve the accuracy of walk-in attendee reconciliation and reduce manual data entry, business admin users can configure custom scoring logic and auto-match rules based on specific walk-in fields. This ensures that high-value identifiers, for example, National Provider Identifier (NPI) numbers or state licenses, are prioritized in search results and are used to automatically reconcile walk-in attendees to existing accounts, when available.

This feature is not supported when using Child Accounts in Events Management.

Who can use this feature?

Configuring Attendee Reconciliation Custom Scoring and Auto-Match for

Defining Custom Scoring and Auto-Match Requirements as

Reconciling Attendees with Custom Scoring and Auto-Matching as